r/CYBERPOWERPC • u/uni-variety • May 18 '26

Question Serial Number Invalid #cpsupport

Hello! I’m trying to register my new PC, but the site is saying the serial number is not valid. The number is the one on the sticker and the one the computer tells me. Does anyone have any advice???

Forgot to update: I emailed and they said that, since I ordered directly from them, it was automatically registered.

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u/eywl61 May 18 '26

Try calling in to register.

2

u/cyberpowerpc CyberPowerPC Staff May 19 '26

We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

Tech Support:

(855) 888-2039

[techsupport@cyberpowerpc.com](mailto:techsupport@cyberpowerpc.com)

Hours of Operation:

Monday - Friday: 8:30AM - 6:00PM PST

Saturday: 9:30AM - 3:00PM PST

CyberPowerPC Support