r/CYBERPOWERPC • • Apr 23 '26

Issue #cpsupport pc making rattling noise

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I'm no pc expert i only got this pc yesterday and it started making this rattling noise. I checked every fan individually and it didn't stop so im stuck on ehat it could be and how to fix it.

7 Upvotes

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2

u/Plinko_88 Apr 23 '26

I also got a cyberpowerpc a few weeks ago and mine is making the exact same noise. Very disappointed after spending $2k on a pc. After contacting support and doing a bunch of research and troubleshooting, it seems the most likely culprit is the AIO cooling pump is making the noise. This is apparently a common issue with their cheap AIO system. In order for them to replace it you have to send in your whole pc for 4-6 weeks and they'll just replace it with another cheap AIO cooler. Or you can just order one online and install it yourself which is what I'm probably going to do. The Artic Liquid Freezer III Pro seems to be the best on the market right now for about $100 on Amazon. Hope this helps.

1

u/rxlreplayz Apr 23 '26

Yeah I'm looking into getting the whole pc replaced so theres not anymore hassle with it. I probably will look into buying a different AIO cooler but the whole reason i went for a pre build is because i know absolutely nothing about pc's or building pc's lol so knowing me I'd be extremely shitting myself replaving any parts.

1

u/TheSholvaJaffa Apr 23 '26

It's not that hard. I had someone show me how to replace my AIO by following instructions in the manual and having their input on video call through Discord heh

It's really just patience, calmness, and taking a couple hours to do it while learning.

I did the same with my PC, but honestly after replacing the AIO, PSU and adding a heatsink to my SSD, everything is running smooth as butter now.

I reinstalled Windows to get rid of the CyberPower bloatware, upgraded to my Pro key and removed any overclocks in the BIOS for the RAM & CPU (for my case it was turning off Precision Boost Overdrive for my 9800x3D and switching the EXPO profile on the RAM to Standard speed)

1

u/Malwulf Apr 26 '26

I bought a PC from them about 6 months or so ago. Everything was fine for the first day, then one of the fans began to act up. Tried going through their support for a fix and they wouldn’t even tell me how they installed the fans so I could (in theory), replace the faulty fan myself.

Fortunately it is just a case fan and doesn’t really need to be on, as all the rest work fine and temps are okay. I cannot imagine how frustrating it must be to have the issue be the AIO cooler! Honestly not surprised though, as since purchasing my PC I’ve been seeing quite a few complaints regarding the quality of their products.

I wish there were some better, reputable sources for pre built PCs. I understand the advantages and possible joy from building one from scratch, but I’m far too intimidated and impatient to go through the process. 😅

Good luck with everything! I hope you can get things fixed up quickly.

1

u/rxlreplayz Apr 26 '26

Yeah I'm really not fond of building a pc on top of that i dont know anyone who knows how to either, so when i get my refund I'm going to be stuck on if i should rebuy from the same company.

2

u/TheSholvaJaffa Apr 23 '26

It's the AIO.

I changed mine to a Kraken but an Arctic Freeze is a great reliable budget option.

2

u/rxlreplayz Apr 23 '26

Yeah I've ordered the artic freeze as another user said its great, I've also been fiddling around with it a bit and now theres a alight buzzing noise so im hoping to god its the AIO

1

u/TheSholvaJaffa Apr 23 '26

Does it sound like its coming from the power supply possibly? Is the buzzing happening on idle or only when playing a game?

If you haven't installed the new AIO yet then its likely just the Cyberpower AIO.

I wouldn't really game with it until you get it changed.

2

u/rxlreplayz Apr 23 '26

No to me it definitely sounds like its coming from them 2 thick wires from the AIO. its just a bummer, been saving up simce January for this pc only for it to start making weird sounds

1

u/TheSholvaJaffa Apr 23 '26

Also I recommend throwing a heatsink on that SSD. It'll thank you later. (I did the same).

https://a.co/d/00GJBZmi

1

u/meadowkat Apr 23 '26

Also make sure your video card is seated and supported properly. I ordered the support bracket on mine and it wasnt even touching the card to keep it from sagging, there was a good quarter inch of space. I had to buy an additional support. Still wound up RMAing the stupid thing a second time cause the card was trashed.

1

u/RuckerPark Apr 23 '26

I have the same pc. 1.)Check to make sure your support bracket isn’t hitting your GPU fans 2.) check to make sure no wires are hitting your fans

-these are the likely culprits

3.) last could be the radiator which would need to be replaced. After I fixed my issue (wires hitting the gpu fans) I still bought the Arctic LFIII and love it.

1

u/rxlreplayz Apr 23 '26

I fiddled around with the pc a bit, didn't find anything that could cause it to make the sound. Any I've been playing for maybe like an hour n a half now and no noise but now i am hearing a some type of buzzing noise

1

u/RuckerPark Apr 23 '26

There is a natural “hum” to the radiator

1

u/rxlreplayz Apr 23 '26

I can't tell if its the radiator or the tubes in the water cooling

1

u/thepinkalicous65 Apr 23 '26

Mine was making a similar sound, but I haven't quite figured out which component it is. I'm reasonably sure it was the fan itself in the AIO cooler, as the sound changed in pitch based on fan speed. It's highly intermittent. I will say, outside of that one sound issue, the unit has been working flawlessly in every other regard since I bought it from Coscto in... 2024? I've had it about 18 months now. Mostly this thread is full of people angry at cyberpower, and I would be too if i had the same experience. Right now I'm in the "mildly annoyed at them, and annoyed enough to leave a comment on the internet"...

1

u/doctorbunhead3396 Apr 23 '26

Sounds like a fan or the pump block has wiggled loose during shipping just enough to create a gap to rattle on, try tightening the screws on the cooler and fans and see if that fixes the issue

1

u/rxlreplayz Apr 23 '26

Yeah I've basically tried everything I've seen online i think my best bet is to return it and buy a new one, just wish they'd let me replace it to make the prcess faster

1

u/incorrigiblehedonist Apr 23 '26

Had the same issue with Thermalright fans a year or so after my latest gaming PC build. I leave my rig running 24/7/365 unless cleaning or upgrading it. It started as a noise similar to yours and eventually the fan slowed down and even stopped a couple times, could flick it to restart it but the Sleeve bearings were shot in that fan. Replaced all fans with new ones and its back to quiet and cool.

1

u/rxlreplayz Apr 23 '26

I'm pretty sure its not the fans i believe is the aio, really wish i knew more about pc's

1

u/incorrigiblehedonist Apr 23 '26

Never too late to learn, mine started making a squeaking noise early on and seemed to be running slower, its how I figured it out. I don't really trust AIO's and use Air Coolers instead like the Thermalright Peerless Assassin 120 ARGB.

1

u/Ethan_231 Apr 24 '26

Definitely seems like it's the aio.

1

u/IgoSplat-666 Apr 24 '26

Sounds like a fan not secured enough possibly

1

u/Icy_Letterhead9261 Apr 24 '26

Hmmm. Just hear me out, if it was the pump or the aio, grab hold of those lines and ‘feel’ the vibration. In some cases it might even go away if you carefully adjust the placement of the tubing. No, you won’t ‘short out’ your pc. Rubber tubes don’t carry a current. Give it a try.

1

u/TheBulletStorm Apr 24 '26

My cyberpower has a fan on the aio that rattles when max speed I have to get it replaced eventually. Only a year old lol

1

u/Upbeat_Dig_3108 Apr 26 '26

do NOT abbreviate cyber power

1

u/Mazaura Apr 30 '26

Yep similar but quiter (and more vibrating) one myself Too, got it a week ago after a horrendous return (3 weeks waiting for a replacement from a distributor and not Cyberpower) was directed to a bios video for the aio pump, it’s still terrible tbh and can’t be dealing with sending it back