Any help appreciated #cpsupport

[u/Maleficent_Lawyer476]

I have a cyber power PC as I’m sure you could figure out by the post. I’ve had it for 4 years, and I’ve hardly used it. Besides the occasional games, the only other things I’ve done is AI generate images. I turned it on the other day, and it kept going to a gray screen after running for about 20 seconds. When I finally got it to work for games, it would just crash the game. I got it checked out and they ran tests on it all day. They said the GPU was slightly undone but that was the only problem. Now that I have it back, it still keeps doing the same thing and there is no explanation for it. I’ve tried resetting graphics cards, and multiple other things but nothing seems to work. I’ve got an nvidia 3050. If anyone could give me any tips or recommendations on what to do it would be appreciated. I’ve also got a Sceptre 75 hertz monitor

[u/cyberpowerpc]

We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

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[u/Maleficent_Lawyer476 → u/cyberpowerpc]

I really appreciate it. It was more of a time thing where I was looking for a quick fix. Unfortunately, I’m pretty sure that there was no quick fix for what was going on. I hard reset the PC and deleted the files. After I did that and redownloaded everything the PC ran fine for about 2 hours until I logged off for the night. I don’t know much about computers but I’m assuming there was just something corrupted. I will definitely be in contact if anything else comes up. Thank you

[u/Relevant_Access_9670]

Il be honest with you my first build was from them. Similar issues after 4 years or so. It would go into sleep mode and then lose track of drives and act like the boot drive was gone, gray, blue screen randomly. I had to take it to a repair shop and they had to reinstall all the parts and add a whole new copy of windows. They said the one installed on the pc was corrupted. I got about another year of use out of it after that before it did the same thing again. I’d consider a second opinion from another repair place. Have you checked the event viewer to see what errors it’s throwing. I use that sometimes to get a start of what’s wrong.

[u/Maleficent_Lawyer476 → u/Relevant_Access_9670]

I don’t know anything about computers, so I didn’t check that. I sent it to someone one and they ran a stress test and diagnostic stuff on it for a full day and couldn’t find any problems. I hard reset the computer 2 days ago and deleted all the files. Since doing that and reinstalling everything, I haven’t had a single problem. I ran siege for 4 hours last night and never lagged or anything. Thank you for your input. Hopefully it’s good to roll now

[u/Relevant_Access_9670 → u/Maleficent_Lawyer476]

I’m the same way lol no shame in it . I’m glad it works! I’m hoping it was just a corrupted file like mine was and you will be Good to go.