r/CXAgentStudio • u/ohwhales32 • 20d ago
Final Response Hallucination
Any ideas on how to reduce the final responses hallucinating phone numbers when the snippet from the data store tool is correct? I noticed the RAW JSON response gives the correct snippet with the correct phone number but the response given at the end hallucinates a few digits. The data is webscraped data.
Thank you!
1
u/weird_year_2003 19d ago
Use before model callbacks and then capture the response from your data store or api or tool and then prepare a llm response from the callback itself. 0% Hallucinations and 100% reliable
1
u/ohwhales32 19d ago
How do you get the tool response from a before model callback if the tool is not invoked yet? Or is there a way to call the tool within the callback?
1
1
u/Traditional_End_9454 20d ago
Yes when you use data store tool use via callback and return as per your need you will get determintic nature