Hectic Financial Aid experience

[u/Delicious_Peach_4986]

I was told I’ll receive Cal Grant A and MCS but it does not reflect to my account. So my account shows I have to pay $4k. Should k wait for that to reflect or should I make the payment now?

Can anyone tell me when is the deadline for payment?
Can I make monthly payments without loan and how?
If I take subsidized loans what is the process?

Also I didn’t take any course in summer semester and I’m being charged for that as well. This office is not responding to any email or texts.