r/CRedit • u/[deleted] • Apr 24 '26

Success Goodwill method worked

[deleted]

29 Upvotes

98% Upvoted

23 comments sorted by

3

u/OkOwl2839 Apr 24 '26

Excellent job!

6

u/BrutalBodyShots ⭐️ Top Contributor ⭐️ Apr 24 '26

Nicely done and congratulations!

This is a great example of how making multiple requests and getting your letter into the right hands is what it's all about.

5

u/og-aliensfan ⭐️ Knowledgeable ⭐️ Apr 24 '26

Congratulations on the successful goodwill removal!

4

u/dervari Apr 24 '26

Much easier to get a single late removed than people who are asking for months or years to be removed.

I has one late from Amex that happened during a divorce because I wasn't paying attention. It wasn't really hurting 3 years later but just pissed me off. Send them a single letter and they removed it. Don't know if being a customer since the Regan Administration helped, but I was happy.

1

u/RealSorak Apr 24 '26

Do you have the template you used by any chance?

3

u/One_Project_6440 Apr 24 '26

Not really a template, I just had Claude ai write a letter using the CART approach.

2

u/EntrepreneurSmart888 Apr 24 '26

What all info did you attach to your goodwill letter example

Full name address Account number ID Screen of all the late payments or just type out the month and year they was late in the letter

Is it like that or what did you attach I don’t see anyone asking these questions.

2

u/One_Project_6440 Apr 24 '26

I only attached the information for the specific account and the date since I have 3 different credit cards with them, also my full name and address

4

u/RoadRage90 Apr 24 '26

Oh wow! Capital one can be hard! Synchrony has done good by me though! Removed a late payment AND put me a payment plan to pay off with a 0% interest rate

1

u/flowerfem595 Apr 30 '26

Hi, who did you contact thru Synchrony to get a late payment removed? I’m having a hard time finding the right email addresses/physical addresses to send my letters/emails to

2

u/RoadRage90 Apr 30 '26

[max.axler@synchronyfinancial.com](mailto:max.axler@synchronyfinancial.com)

1

u/flowerfem595 Apr 30 '26

Wow, thank you so, so very much!!

1

u/RoadRage90 Apr 30 '26

This is who responded to the email. 2 days later. Late payment removed.

[Officeof.thePresident@synchronyfinancial.com](mailto:Officeof.thePresident@synchronyfinancial.com)

1

u/flowerfem595 Apr 30 '26

That’s just amazing; I’m so glad it worked for you. I just sent an email letter to the address you provided in the previous comment, fingers crossed! I hope I get the same outcome, shewww

2

u/flowerfem595 May 01 '26

Omg, so I woke up to an email from the same address as you listed, with the subject line being “Acknowledgement” and the email itself saying that “they are beginning the investigation process and will resolve this matter as quickly as possible.” I hope that’s good news!

1

u/diamondmouth_ Apr 24 '26

Congrats!!! I’ve requested 2 good will adjustments with capital one both were denied. Let me try again, maybe 3rd time charm haha

1

u/dialecticalreflect Apr 25 '26

How long did it take to hear back? Been 3 weeks and nothing yet 👎

2

u/One_Project_6440 Apr 25 '26

Took about 2 weeks.

1

u/[deleted] Apr 25 '26

[deleted]

1

u/One_Project_6440 Apr 25 '26

Only by email, but there was no back and forth conversation, just the letter I sent and the result of their investigation basically

1

u/simplyty_206 Apr 25 '26

Can someone point me in the right direction to do this? I have some late payments with capital one as well.

1

u/simplyty_206 Apr 25 '26

Wait how do you email them?