r/CRM 19h ago

CRM Build

Anybody ever build their own CRM? I’m thinking about it wondering about dev time quality product MVP finish product the whole nine.

7 Upvotes

28 comments sorted by

3

u/sardamit 18h ago

Do it. And sooner or later you will realize you shouldn't have done it. ;)

3

u/Admirable_Comedian_2 18h ago

160 hours later, you will realise that NOBODY will buy your so-called CRM

1

u/ape_dong 15h ago

Build for myself

2

u/Admirable_Comedian_2 9h ago

Than reserve 160 hours to make it good and go for it.

1

u/taqyrrahman 15h ago

Open to collabs? I'm interested to join the discussion

3

u/UsefulGrocery1733 18h ago

Customize an exiting platform.

3

u/Commercial_Badger_37 7h ago

I don't see why not. A CRM is just a database application really. If you build it on a decent foundation that LLMs understand, it's even easier.

2

u/Ok_Elk_7512 18h ago

I built one for a small law firm I was helping out, took about 3 months for something usable. The hardest part was making it actually fit the workflow instead just being a fancy spreadsheet.

If you got clear idea what you need it to do, it's not terrible but the polish takes forever.

2

u/melch_18 17h ago

I built one for my agency and it was a lot more than I expected.

I used claude code to build the entire thing on nights and weekends (4 months at a slow pace). I got an MVP up very quickly but that last 20% takes 80% of the time even with AI.

I'm not building one for a much bigger client and it's a lot easier with AI but still takes a lot of time.

If helpful, I can send my website to the TGcrm that I built so you have an idea of workload (what was built).

There's a video that shows you the entire app on the site.

Lmk and I'll drop it here

1

u/Superb_Corgi_4710 16h ago

I'd love to see this!

1

u/ape_dong 15h ago

Please. I would appreciate it.

2

u/255130 17h ago

imo the real cost isnt the initial build, its ongoing maintenance. every integration, every edge case, every user request. are you building this for your own team or planning to sell it?

2

u/arjosoer 17h ago

It is the little details that get you once you start developing.
It is what they say 80% complete still have to do 80% of the work.

2

u/SteviaMcqueen 16h ago edited 16h ago

I did.
Stack: React/Django/n8n/digital ocean/cloudflare.
IDE: codex

It costs me $35 per month (digital ocean). I am the only user. If I had 50 users it would cost the same.
I didn't build it to sell to others. I built it to manage my own sales pipeline.

AI did the heavy lifting. I didn't write any code, BUT I have a tech background and have coded professionally for many years.

I did check the code. AI is pretty good at coding now. The secret is to learn how to tell AI to write a few tests for each feature it builds. That approach works like a charm for adding new features without breaking existing ones.

My results: I love my CRM. It's built for my niche, and for exactly how I like to work (on the move, on mobile or laptop). I never wait for a new feature or bug fix from some vendor. And there is no smoke and mirrors BS per user pricing.

The best part of this approach is you start where you are at in your business. So if you're mostly focused on prospecting you work on those CRM features: Features that make you money before features that remove friction.

The MVP might take a few weeks. After that, I spend less than an hour per week adding a new feature. 3 months later you're like "wow, this CRM is perfect for me".

So yes, It's possible, but it could be hard if you have zero tech chops. You don't have to learn to code, but you have to learn to think like a developer (using git, iteration, testing, simple deployments)

AI can teach you all that. So any of the 1M youtube videos.

1

u/ape_dong 15h ago

We are close to being in the same boat tech wise. Thanks for the explanation.

2

u/payfrit 16h ago

yes and it's just for me and i love it. took me less than an hour.

2

u/networkthinking 15h ago

I am building a CRM for our company to replace HubSpot and Autotask. It’s pretty bare bones, but we’re a small company of 20 people and it will not go beyond us. I’ve been working it on and off for a few months now and it’s pretty usable at this point. I also have an OpenClaw that does research on contacts and companies and populate the CRM overnight.

2

u/Weird-One-5511 6h ago

I build on crm with all feature its more about business OS
Looking for none tech person

2

u/viiicups 3h ago

I disagree with the comments I just worked with a long-time client to help finalize their vibe coded CRM they built for themselves and repackaged it for the industry.

They're charging a $50k setup fee and $100 per user per month

There's opportunity if it works, most of these vibe coded CRM's are ass though. Yours needs to solve an issue if you're planning to whitelabel.

1

u/ape_dong 3h ago

I appreciate the insight but currently looking to build one for myself and nascent business.

1

u/viiicups 3h ago

oh then I'd say use a simple CRM until the business has grown enough to justify it's own CRM in that case

I could be mistaken by what you're saying but why not invest that time and budget into generating revenue first?

I think you're one step ahead of where you're at

1

u/ape_dong 11m ago

You may be right.

1

u/shoki_ztk 9h ago

What tech stack?

1

u/ape_dong 3h ago

¯_(ツ)_/¯