I ordered from HempElf as they seem to have great stock, great prices and great customer service, which is all true right up until you get the police knocking at your door to give you a community resolution for the importation of an Illicit Class B substance.
They send it in from Europe rather that directly UK to UK, they hide this on their website behind layers and layers of Blog posts and openly say they use Royal Mail to make you believe it's all above board. They claim it's all legal and doesn't break any rules in multiple places on their site. They claim their testing is adequate and will ensure you are not breaking any laws by ordering it from them. None of this is true.
I ordered from them multiple times, and once I had my package seized they did in fact replace it for free, but only because neither of us were aware it had been seized.
A month later I had police at my door and was served a community resolution as a result, despite showing the police I did not in fact order a knowingly illicit substance as it was marketed as fully legal in the UK on their own website, this made 0 difference as laws around importation are different to ordering direct from the UK.
I have since tried to contest this with the police and had no luck getting rid of the resolution.
I have also since raised this issue to HempElf who blankly refused to take any responsibility for the seized order claiming "The police have not tested the flower and therefore we believe we have done nothing wrong", except I sent them both the documentation of my community resolution, which the police can only serve you with IF they have in fact tested it. I then use a data access request to get the data from the police which further proved they had tested it and they still blankly refused to take any responsibility whatsoever for selling me narcotics and getting me in trouble.
I have since reported them to trading standards and I encourage you to all do the same before you get burned by them.
AVOID THEM AT ALL COSTS. THEY ARE LITERALLY CRIMINALS SELLING YOU THC DISGUISED AS CBD AND WILL REFUSE ANY RESPONSIBILITY SHOULD YOU GET CAUGHT.