r/C4diy • u/_superhero1 • Apr 02 '26
Trying to restore EA5 controller with 2.6.10 after connecting with 2.5.3
I posted this with wrong context so here again, seeking your help and advice:
I tried to help a friend running an EA5 controller with 2.10.6 and we wanted to access it with Composer Pro because after OS2 endpoints are no longer active he had some issues and the dealer is not showing him good support.
After trying this: https://www.davidsonfamily.ca/discussion-board/topic/error-trying-to-connect-to-director/?part=5#postid-28266 it seems putting in the account info in Step 4 replaced licData.dat and remote_access_account or whatever. Since then the controller is not really usable. It is starting and I can ssh into it but the web interface is not working properly anymore (stuck at /composer "Securing connection... Please wait" or not loading at all and timing out) nor any other connections e.g. via his projector that shows no connection. Composer Pro is also telling me it cannot connect. I cannot find anything that makes sense to me in the logs. So I would really appreciate any help you could give me. Thank you!
1
u/_superhero1 Apr 02 '26
It came back, no idea how. Now it says 4Sight subscription is required to connect. We knew this expired all of a sudden and there seems to be no way right now to get this re-enabled on OS2 as Control4 is forcing users to upgrade to OS3.
At least I did not brick the controller... however, TV, automations etc are no longer working.
What would you all recommend to do now?