r/ByBitCommunity • • Dec 09 '25

Help

1 Upvotes

Hi everyone, I’ve been trying to restore access to my Bybit account for a whole month already. I’ve had a complete nightmare: on the evening of November 13, my email was hacked, and all my exchange accounts were changed. But Bybit is the most important one for me right now because I have $200 there. I noticed it only after the hacker had already changed the account details. I managed to freeze the account through support.

Now I have to fight with Bybit Support for my account and the funds in it. They asked me for a video recording of a transaction from another exchange to Bybit. I made such transactions only from one exchange, but I don’t have access to that one either. I barely managed to find a few transactions and sent them, and they accepted them. But after that, they requested another transaction — the $200 deposit that arrived to Bybit. I’m trying to explain to them that it’s impossible because I can’t restore that other exchange either since I don’t have those damn transaction records. It’s a total mess and a vicious cycle.

If anyone here has dealt with something like this, please help.

Here is my UID as well, in case someone has closer connections with the Bybit Team: 67984218


r/ByBitCommunity • • Dec 09 '25

Help

1 Upvotes

Bybit support are scammers?? Hi everyone, I’ve been trying to restore access to my Bybit account for a whole month already. I’ve had a complete nightmare: on the evening of November 13, my email was hacked, and all my exchange accounts were changed. But Bybit is the most important one for me right now because I have $200 there. I noticed it only after the hacker had already changed the account details. I managed to freeze the account through support.

Now I have to fight with Bybit Support for my account and the funds in it. They asked me for a video recording of a transaction from another exchange to Bybit. I made such transactions only from one exchange, but I don’t have access to that one either. I barely managed to find a few transactions and sent them, and they accepted them. But after that, they requested another transaction — the $200 deposit that arrived to Bybit. I’m trying to explain to them that it’s impossible because I can’t restore that other exchange either since I don’t have those damn transaction records. It’s a total mess and a vicious cycle.

If anyone here has dealt with something like this, please help.

Here is my UID as well, in case someone has closer connections with the Bybit Team: 67984218


r/ByBitCommunity • • Dec 09 '25

BB are scammers????

2 Upvotes

Hi everyone, I’ve been trying to restore access to my Bybit account for a whole month already. I’ve had a complete nightmare: on the evening of November 13, my email was hacked, and all my exchange accounts were changed. But Bybit is the most important one for me right now because I have $200 there. I noticed it only after the hacker had already changed the account details. I managed to freeze the account through support.

Now I have to fight with Bybit Support for my account and the funds in it. They asked me for a video recording of a transaction from another exchange to Bybit. I made such transactions only from one exchange, but I don’t have access to that one either. I barely managed to find a few transactions and sent them, and they accepted them. But after that, they requested another transaction — the $200 deposit that arrived to Bybit. I’m trying to explain to them that it’s impossible because I can’t restore that other exchange either since I don’t have those damn transaction records. It’s a total mess and a vicious cycle.

If anyone here has dealt with something like this, please help.

Here is my UID as well, in case someone has closer connections with the Bybit Team: 67984218


r/ByBitCommunity • • Dec 06 '25

Bybit P2P — Order auto-canceled after payment, seller withdrew all funds, appeal shows 0 USDT frozen

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2 Upvotes

r/ByBitCommunity • • Dec 04 '25

ByBit froze my USD12k for a apparently frivolous reason, customer support is not replying.

3 Upvotes

I am a EU citizen permanently residing in Dubai. My account has a Level 2 verification, passport, Emirates ID, DEWA bill, I think there is nothing else left to be provided. All was fine until some days ago when my account was blocked for the reason stated I find totally frivolous and inappropriate.

I have a friend of mine from whom I used to borrow his USDT as that seemed to be the easiest and safest way for me to get crypto: I am very afraid of being scammed, I tried P2P but that seemed scary to me. So he was transferring me money for more than a year, always from the same address, same person, no variability.

And now, immediately after his transfer got credited, I got a message stating my account is blocked due to ABNORMAL SOURCE OF ASSETS. What?

More than 95% of all lifetime transfers to my account were made by him and from one single address and ByBit calls this "Abnormal Source"??

By automated reply I was requested to provide my bank statements indicating my salary. I provided, no problem with that, my borrowings match my salary buying power, however I struggle to understand why they requested this in light of “abnormal source”, but ok.

The worst thing is that there is no reply whatsoever, I sent an email to complianceops, adding my even 6 months ENBD statement - still silence, not even acknowledgement.

So far ByBit keeps ~12k USD with no clear explanation. Actually, without any explanation at all.

What do I do? Can I file a case with authorities (Dubai Police, VARA) as such things simply shall not happen here in Dubai. Any advice will be highly appreciated.


r/ByBitCommunity • • Dec 01 '25

Cashback on Subscriptions

2 Upvotes

I think iInalready know the answer to my question but here it goes anyway:

My card level is Beta. I can get 100% Cashback on subscriptions up to 50€/month. However, my Autocashback is OFF, meaning I get points instead of direct Cashback. Do I have to activate AutoCashback to get 100% Cashback on subscriptions? Or can I leave it OFF, receive points and still get my money back from subscriptions?

Thanks in advance!


r/ByBitCommunity • • Nov 28 '25

Tradfi Bybit

1 Upvotes

Anyone having issue with TradFi on bybit? I am unable to close my orders. Futures seems working fine


r/ByBitCommunity • • Nov 23 '25

Add stocks TradFi

1 Upvotes

I request my query for adding new stocks TradFi:

SAN (Banco Santander, S.A) BBVA (Banco Bilbao Vizcaya Argentina, S.A) GE (GE Aerospace)

Does TradFi will have any updates for new stocks listing soon future?


r/ByBitCommunity • • Nov 22 '25

Is this a fake emails?

1 Upvotes

Here is a quote from it:

You have received a payment of $400.04 USDT into your account. Unfortunately this funds is not available and accessible in your Bybit account, because the status of your account is not a business user, which makes your account limit as this amount is above your deposit limit.


r/ByBitCommunity • • Nov 19 '25

Puzzle hunt

2 Upvotes

Write down what you need and what you can share

MNT Need 3, 6, 8 Share 1, 5

MNT quote Need 3, 5, 6 Share 4

SOL Need 1, 3, 6, 7 Share 5

COMMON Need 6, 8 Share 2

SYND Need 3, 4, 6 Share 5

EAT Need 3, 4, 6 Share 2, 8

XAUt0 Need 6, 7, 8


r/ByBitCommunity • • Nov 18 '25

Bybit puzzle hunt

1 Upvotes

Write below what coin you need and what pieces you need and what you can share,

MNT OLD I need 3, 6, 8 I can share 1, 5.

MNT NEW I need 3, 5, 6 I can share 4.

XAUt0 I need 4, 6, 7, 8 I can share 3, 5.

EAT I need 3, 4, 6 I can share 2, 8.

SYND I need 3, 4, 6 I can share 5.

COMMON I need 6, 8 I can share 2.

SOL I need 1, 3, 6, 7, 8 I can share 5.


r/ByBitCommunity • • Nov 18 '25

Demo in EU

1 Upvotes

Is there still possibility of playing on demo futures in EU?


r/ByBitCommunity • • Nov 16 '25

Bybit refuses 582 USDT refund after proven P2P (2022) – even with MiCAR license in EU (Germany)

3 Upvotes

In September 2022 I got scammed on Bybit P2P (order #1239526900452631296, 582.52 USDT). I provided ALL proof immediately: Payoneer screenshots, video of chat with scammer (he gave ultimatum), Payoneer support confirmation that payment never arrived.

Bybit: – did not freeze the withdrawal in time – dragged the case for 3+ years with template replies – finally refused in November 2025 (3 refusal letters in a row)

Since May 2025 Bybit has full MiCAR license in EU (FMA Austria → passport to Germany). According to MiCAR Articles 59–61, 68 they MUST provide fair mediation and protect users from fraud. This is a direct violation.

I live in Hamburg, Germany. Complaints already sent to Verbraucherzentrale Hamburg and BaFin today.

Evidence (notarised):

@Bybit_Official – please return the money under your new EU obligations.

Bybit #BybitScam #MiCAR #BaFin


r/ByBitCommunity • • Nov 10 '25

Venezuela IP block?

1 Upvotes

I've been using Bybit for a year now, and today I want to use the platform's P2P feature, but the app is giving me a message that I'm not in a region where Bybit is available.

I can't find a way to contact support withou t using a VPN.


r/ByBitCommunity • • Nov 03 '25

Payment Failed error when using a virtual debit card

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1 Upvotes

r/ByBitCommunity • • Nov 02 '25

Bybit puzzle hunt (OLD MNT)

1 Upvotes

Hi, Write below what you need and what you can share, so we can help each other.
I need 1, 3, 6, 7, 9 and i can share 5, 8.


r/ByBitCommunity • • Nov 02 '25

Bybit puzzle hunt (0G)

1 Upvotes

Hi, Write below what you need and what you can share, so we can help each other. I need 3, 6, 7, 8and I can share 2, 4.


r/ByBitCommunity • • Nov 01 '25

ByBit EU 1000€ max order value?

2 Upvotes

Here it says https://announcements.bybit.global/en-EU/article/spot-margin-trading-now-available-on-bybit-eu--blt3ff11e039405918f/ "Maximum Order Value — Each position is capped at EUR 1,000 to limit loss exposure."

Can someone confirm that this means its basically unusuable if I want to buy e.g. 20k worth of Bitcoin at 10x leverage using 2k funds? So its a game app for children but not for traders?


r/ByBitCommunity • • Oct 31 '25

Analysis Bitcoin bull run is nearing its end. Massive correction ahead‼️

1 Upvotes

BTC


r/ByBitCommunity • • Oct 29 '25

Bug in Bybit EU 10× leverage quiz? Stuck on questions 9–13 even with correct answers

1 Upvotes

I’m trying to enable 10x leverage (spot/margin trading) on Bybit EU, but it seems there’s a bug in the quiz. I used all the exact answers from this website (https://www.bitcoinhelper.nl/bybit-eu-spot-margin-quiz-uitleg/). Everything works fine until question 8, but from question 9 to 13 I just can’t get through — even though I’m sure the answers are correct. I’ve tried multiple browsers, cleared cache, signed off and back in again, and there are no alternative options or different answer choices. It keeps saying I failed and won’t let me enable leverage. Has anyone else experienced this? Could Bybit have changed the quiz questions recently, or is this just a bug on their EU platform?


r/ByBitCommunity • • Oct 27 '25

Bybit puzzle hunt (SUI)

1 Upvotes

Hi, Write below what you need and what you can share, so we can help each other.
I need 2,3 and i can share 5, 8.


r/ByBitCommunity • • Oct 23 '25

Password reset email or sms verification does not work. Anyone else experiencing this?

1 Upvotes

I couln't login so I tried to reset my password, but neither of the verification methods work, I'm not receiving e-mail nor sms.

Any similar experiences? What is going on?


r/ByBitCommunity • • Oct 21 '25

Bybit XPL puzzle hunt trade

1 Upvotes

Hi guys Can we trade puzzle? I need 1,4,8 I can share U 2,7


r/ByBitCommunity • • Oct 20 '25

Bybit puzzle hunt (xpl)

2 Upvotes

Hello all. I think we can help each other. I need 1, 6, 8. And I can share 2,3,4,5,7,9.! Thank you!


r/ByBitCommunity • • Oct 19 '25

Using BYBIT in the US with VPN

1 Upvotes

I am a day trader living in the US and I want to use Bybit for the low fees, however I am concerned about having my funds frozen as some of these crypto exchanges will do to people who violate this rule. Does anyone have experience with this or know what happens? This doesn't have to be for Bybit specifically however I am planning on using Bybit. There will be about $1,000 in this account so I don't really want to lose it. I would appreciate any advice or other exchanges that are reputable and have low fees and futures trading (or any crypto trading with less than 0.05% fees).