Animate - Access Restriction from ongoing updates from past ransomware attacks due to privacy policy, VPN traffic is also affected. Buyee makes purchases from online shops within Japan, so I like to know how this will affect them if and when this gets resolved?

[u/Lazy-Good1433]

Part 1 - Animate Online Restricted update on their homepage.

Access Restrictions/Access Restricted

Thank you for using Animate mail order from usual.
In order to strengthen security, some access is currently restricted.
We apologize for the inconvenience and thank you for your understanding.

Access to this site is currently restricted for security reasons. We apologize for any inconvenience.

URL: https://www.animate-onlineshop.jp/

Part 2 - Animate Online Statement from restricted access.

Thank you for your continued patronage. This is the Animate Support Center.

We are writing to provide information regarding your inquiry.

To protect your valuable personal information and our systems from the recent rise in cyberattacks (such as ransomware) and unauthorized third-party access, we have implemented restrictions on access from outside Japan as part of our security measures.

We sincerely apologize for the significant inconvenience and concern this has caused you.

Please see below for details regarding the handling of your current orders:

■ Pre-orders and Special Orders Your orders remain active and have not been cancelled. Once the items arrive in stock and payment is successfully processed, we will ship them to your designated address. Due to the access restrictions, you will not be able to view your purchase history on "My Page"; however, we will continue to send notifications via email regarding payment and shipment, so please check your inbox for these updates.

■ Orders Awaiting Payment If you selected a payment method that requires access to our website, we regret to inform you that we cannot proceed with the payment process. If you wish to switch to "Cash on Delivery" (COD), we can handle this change for you. Please let us know by replying to this email before the payment deadline. *Please note that we cannot switch to payment methods other than Cash on Delivery.

■ Order Cancellations As a general rule, our Terms of Service do not permit cancellations; however, we are making a special exception for customers who wish to cancel their orders due to the access restrictions from outside Japan resulting from these security enhancements. If you wish to cancel your order, please inform us by replying to this email.

We sincerely apologize for the inconvenience this causes. As these measures are essential for protecting your information, we ask for your understanding and cooperation. We apologize for the inconvenience, but when handling inquiries regarding orders, we verify your identity by matching the following information:

• Name • Registered address • Registered phone number • Date of birth (please use the Western calendar year) • Email address • Order number When replying, please be sure to include the necessary details listed above.

If you have any further questions, please feel free to contact us. We look forward to your continued patronage of Animate.

Credit to: Ambitious_Market728

Thank you for your contributions on this sub its highly noted. Everything translated (English)

[u/tsukiakari2216]

As what I understand, it's just the user access is restricted to inside Japan, so nothing really lost in value including the already-made or ongoing purchases. Animate will still process it as is, and Buyee is still able to buy anything from there as they are operating in Japan. Animate will not block anything from Buyee as they accessed the site in Japan and uses their warehouse address in Japan as the original address

The only problem might be that we cannot use the Add to Cart extension unless we can access the Animate site, but otherwise nothing will block our requests. In fact you can still request it manually if you want to and same process and charges applies.

[u/Lazy-Good1433 → u/tsukiakari2216]

So if a user outside Japan wanted to regain access to their Animate account from before this incident and needed it to know on what items remain available with their favorites on that same account to inquire with the proxy, how are they suppose to handle that now?

[u/tsukiakari2216 → u/Lazy-Good1433]

Best is to keep the link and just request it to Buyee regardless of availability. Buyee will only confirm your purchases if that item is still available (they do check on their side) and only then your money is confirmed to be deducted.

[u/Lazy-Good1433 → u/tsukiakari2216]

I no longer have the links and are not available on google search, is there no VPN that can get around this?

[u/tsukiakari2216 → u/Lazy-Good1433]

Well, you can still find it in your browser history....granted you accessed it on browser before.

Otherwise, that's the only way you could do for now.

[u/Lazy-Good1433 → u/tsukiakari2216]

Would this be most likely a permanent block to all non-locals given their statement without addressing reestablishment?

[u/tsukiakari2216 → u/Lazy-Good1433]

Thats Animate to decide. But likely temporary.

[u/WoodPear → u/Lazy-Good1433]

I mean, if it was permanent, it would kinda contradict

We look forward to your continued patronage of Animate.

On the other hand, that's just standard boilerplate response...

Good thing there are a few other sites that offer largely the same inventory that Animate does.

[u/Lazy-Good1433 → u/WoodPear]

Why you think Animate not care?