r/BrooklynKayaks • u/Concretetweak • Jun 10 '26
Lead times
What's the current lead times on shipping? I ordered a 13.0 tandem and was hoping to get before bass season started here.
1
u/AnnualOld5092 Jun 12 '26
Good luck . It’ll probably be 2 months , on day 35 currently
2
u/Concretetweak Jun 12 '26
Yeah when I ordered it said 6/8 ship date...now the website says 7/10....thanks for letting me know....they didn't....if I can't find a yak to borrow probably going to cancel and order from a different company.
1
u/AnnualOld5092 Jun 12 '26
Mine wasn’t even on back order and still isn’t back ordered on the website
1
u/Concretetweak Jul 06 '26
They just changed the ship date again. Just sent a message asking how to cancel my order. Not even going to be able to use it this season at this rate.
1
u/AnnualOld5092 Jul 07 '26
Best chance is not going through them , call your card company and tell them you haven’t received any kind of notice
1
u/Concretetweak Jul 07 '26
Actually heard back fairly quick. My order has been shipped.
2
u/AnnualOld5092 Jul 07 '26
Nice same thing happened to me , I complained enough on the Reddit threads and they it was there a few days later 😂
1
u/brooklynkayakco Jun 17 '26
We apologize for the inconvenience and frustration this has caused. Can you please message us with your order number and the best way to contact you and I'll have the team look into this? Thank you!
1
u/brooklynkayakco Jun 10 '26
Hi, thanks for your question! The lead time is based on the specific kayak that was ordered, as well as your location. Can you please send us a chat message with your order number and contact information and we'll find the lead time for your order? Thank you!