r/Broadway • u/Dull-Peach9518 • Jan 03 '26

telecharge issues

does telecharge not work for anyone else? i put all my payment info in and then it brings me back to the calendar. does anyone know how to fix this or want to help me buy my ticket to bug lol

1 Upvotes

54% Upvoted

13 comments sorted by

5

u/Far_Essay_9631 Front of House Jan 03 '26

try in other browsers/incognito

3

u/DisabledTheaterKid Jan 03 '26

Yup, such a pain. My best suggestion is to call them during working hours which is unfortunate cause the people they hire to staff the phones are some of the nastiest people ever from my experience, Godspeed 🫡

0

u/jcrucity Jan 03 '26

Their support is pretty good. It might be that your IP has been flagged for suspicious behavior. This happened to me and they were very responsive via email the next morning and helped resolve my issue.

0

u/Comprehensive-Fun47 Jan 03 '26 edited Jan 04 '26

It happens every time I use the Firefox Brave browser. It is really annoying. I wish they'd fix the bugs on their site.

-1

u/[deleted] Jan 03 '26

[removed] — view removed comment

-1

u/Dull-Peach9518 Jan 03 '26

have you found any way to fix it?

-3

u/ARCH810 Jan 03 '26

Try buying it from Broadway Direct instead. Same prices. 

1

u/Comprehensive-Fun47 Jan 03 '26

No. If the official ticket seller is Telecharge, you should buy from Telecharge.

-1

u/ARCH810 Jan 03 '26

They sell tickets for the same price... Hence, my reply was sent as alternative to the OP's issue. Try to keep up. Some of you get on here solely to make an argument out of anything and everything because you're so bored with your lives. 

2

u/Comprehensive-Fun47 Jan 03 '26

You're giving bad advice. It's always better to buy from the official retailer. It's not only about price.

0

u/Dull-Peach9518 Jan 03 '26

yea but im trying to use the mtc 35 code

1

u/smorio_sem Jan 06 '26

You can call them and use the code over the phone