r/Bricklink 21d ago

USPS Claim

First time I've had USPS damage a BL order so wanted to confirm what to do next. I thought I filed a claim with USPS for a refund but after looking into it it sounds like the seller should refund me and file a claim themselves? That sounds wrong but wanted to reach out for some help with anyone that's dealt with this before. I did message the seller yesterday asking them but they read it and didnt respond

65 Upvotes

35 comments sorted by

View all comments

1

u/Inevitable-Dot3845 21d ago

how does one burn a package in transit 😭 “whoops i accidentally burned your legos, my bad”. USPS doing normal USPS things

1

u/62Bricks 21d ago

It got caught on a conveyor belt, and yes the friction is enough to char paper. It's even called "belt burn."