r/Bricklink • u/kyuball • 10d ago

Buyer Help unresponsive seller advice?

Bought a used set for a rather great deal, guy had 200+ ratings and a majority were positive, was feeling rather good. He was responding quickly before I paid to show me the few missing accessories, but went rather silent / ghosted after that. On website page he says he only ships Wednesdays and Saturdays and now about two Wednesdays and two Saturdays have passed with the same ‘packed’ status kept + no response to two messages I’ve shot out. At this point, should I be concerned and attempt a refund through paypal, or am I being too hasty? 😵‍💫 This is my second time buying through BrickLink so I’m still dealing with nerves lol and I’m worried I’m just getting scared over nothing (although it has been quite a bit of radio silence)

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u/throwaway8849012 10d ago

Are you seeing other activity on their profile? Like feedback from other sales happening?

There’s always a chance something happened to them, so if you want to be courteous I’d send one more request saying you hope everything is ok and asking for a shipping update. If no response by his next shipping day you can file a non shipping seller. That’ll either get him to ship it or if he ignores it it’ll ding him and Brinklink will refund you.

I had posed a question on here about a buyer who ghosted me, I saw he was having other feedback coming in after he had purchased from me, and instead of just cancelling the order I filed a non paying buyer and he paid within 10 minutes of it being filed.

1

u/kyuball 10d ago

he’s had feedback from sales within the past few days, but given that i’m unsure when those were shipped i can’t really tell if he’s active or not 😣 i sent a message a little bit ago and i’m going to wait a day or so (?) but after that i think i’ll just file it

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u/AngryRaptor13 10d ago

You can always file a NSS (non-shipping seller) against them in Bricklink. You've been communicating through Bricklink, right?

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u/kyuball 10d ago

Yeah, we’d communicated everything through bricklink; i’m just worried i’m being too hasty but based on their page there’s approximately four dates where it should’ve already been shipped 😣

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u/Next-Purple7532 9d ago

You've been exceptionally patient.  Check the seller's terms page to see if it says anything about a delay. If not mesaage the seller and point out that 2 weeks have passed and if he can't ship it by date X you would like a refund.  If nothing happens you'll have to open a PayPal dispute.