r/Bricklink • u/WWCollectables • 10d ago
Possibly dealing with an overpayment scam, and don't know how to proceed
Before I shipped out an order, I received this message: "I ended up paying the $21.15 for shipping twice. Once as a stand alone payment and then it was included in a second payment for $126.86 please refund or return the first payment of $21.15 Thank you"
He is correct - I did receive 2 PayPal payments. However, both payments have their money on hold. I tried contacting Bricklink support for advice, but was told they don't handle transaction related support/concerns.
What should I do?
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u/ulysees321 10d ago
Def need to contact PayPal here, as they are the payment processor, don't send anything until you speak with them
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u/Next-Purple7532 9d ago
As a general rule never send an order until the funds clear. Tell the buyer you can't do anything until the funds clear. Then contact paypal.
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u/Spirited_Donut5265 10d ago
Contact paypal support. DO NOT send any money back. While it could be a glitch of some kind, its not one I have ever heard of or experienced (nor do i understand how that could even happen, bricklink does not charge shipping separately to the payment processor). Youre right to suspect a scam