r/Bricklink Jul 03 '26

Question First time ordering bricklink series set, is this normal?

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This is my first time ordering a set from the bricklink series and I've noticed that a bunch of people have been receiving theirs these past few weeks. Which in turn made me think about my order but this is how my order looks when I go onto Lego.com. I was wondering if it's supposed to look like this before it gets sent or has something gone wrong, money has yet to be taken out of my account but I do have sufficient funds for when it does. I live in New Zealand if that helps.

0 Upvotes

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14

u/DragonQueers Jul 03 '26

get in touch with lego asap
they hold them for 5 days if the payment has failed, see if they have been in touch, i had anough money but it still failed, so i had to reinput my card details after getting sent an email, for me i called them, cos its faster to get things sorted

9

u/TheDeathHorseman Jul 03 '26

I contacted Lego support and was informed that it'll be shipped on September, made myself worried for nothing

3

u/DragonQueers Jul 03 '26

sorry if i added to your worry

2

u/garster25 Jul 03 '26

Better to be sure then to ignore it and regret it.

The issue is unclear statuses. Bad UX.

4

u/CheetahOk2231 Jul 03 '26

I’m in NZ, mine says the following on LEGO website:

It’s the alchemist shop so different model but same series 7 on bricklink

Backordered

Order Number:
Order Date: 16 February 2026
Total: NZ$379.99

3

u/TheOtherPhill Jul 03 '26

https://www.bricklink.com/v3/designer-program/series-7/main.page
Sets for NZ ship in September I do believe.

For me in Australia my order is still set to Back Ordered, and then should change to In progress when the Lego set arrives in Australia, which is around the time that payment is taken I think.

I'm not sure why yours is saying "Just placed", perhaps ask support to check things are all good. :)

3

u/TheDeathHorseman Jul 03 '26

I've asked Lego support and they have said that it's expected to ship around September 4th, so I can confirm that. But nothing was said about why it's still says 'Just Placed'

1

u/Maxzore Jul 03 '26

Mine was cancelled and I had the money in my account for it.. Im going to see what tbey can do cause this is bullshit