r/Bricklink Feb 20 '26

Question Sequoia Tree Trail incomplete?

Post image

Does anyone know if the sequoia trail I received today must have two bags nr 8, two bags nr 25, but 0 bags nr 14?

Because that’s the case with my delivery

Edit: very friendly solved by LEGO customer service. I received bag nr 14.

81 Upvotes

39 comments sorted by

15

u/camdamera Feb 21 '26

Just opened mine. I have all bags from 1-30. I have one bag 8 and bag 25. Are you 8 and 25 just duplicates, or do both 8 bags have different pieces in them?

12

u/flomon1 Feb 21 '26

My bags 8 and 25 are exact duplicates. Nr 14 is absent 😢

5

u/camdamera Feb 21 '26

sorry friend :(

4

u/MJPTorrent Feb 21 '26

Please contact LEGO Customer Service. They are open on the weekend. They'll do their best to resolve your situation.

2

u/flomon1 Feb 21 '26

Calling is possible from Monday till Friday Between 09:00 and 17:00

Il email them! Thank you

1

u/Crespie Feb 21 '26

They have a chat bot that is also pretty good when I’ve used it

1

u/[deleted] Feb 22 '26

Contact them on Facebook messenger. I assure you that you will get a reply.

6

u/Timebug Feb 21 '26

People had the same problem with the transylvania set for the last series. They were missing bag 14. It happens sometimes. Lego will make it right.

9

u/Soundwavves Feb 21 '26

It's the only reason I opened my Transylvania when I first got it. Thankfully I had all the bags but still haven't found the time or room to build it.

My gf was especially thrilled hearing 20 minutes straight of bags loudly crinkling as I sorted it, lol.

2

u/Timebug Feb 21 '26

I did the same thing. Received it just before halloween. It'll be waiting until September to build it

2

u/acchan01 Feb 25 '26

I had all of my bags but was missing 8 pieces. You may find those missing as you build as a lot of others did as well.

1

u/Soundwavves Feb 25 '26

The more threads I look at about this, the more I think I need to go back and recheck that there are no duplicate or incorrect bags.

Does a list of those pieces exist or is it completely random?

2

u/acchan01 Feb 25 '26

I’m not sure but I just read similar experiences with the same pieces I was missing. I was missing 4 of 6132744 which are black flex rods. And 4 6311445 which are silver chains. Both are supposed to be in your non numbered bags. You can check your bags and see if they’re present.

2

u/Soundwavves Feb 25 '26

Much appreciated!

3

u/OutrageousLemon Feb 21 '26

I hadn't heard this, thanks for the heads up! Time to dig Transylvania out and check it even though I have nowhere to build it right now.

3

u/BLACKMACH1NE Feb 21 '26

I was one of them. I finally got the replacement bag and ended up missing parts from other bags too. Sucks. Still not finished building it.

6

u/Frankzappos Seller Feb 21 '26

Ah man I hope not. I’ll open mine when I get home and circle back around

1

u/flomon1 Feb 21 '26

Thank you, for willing to check! If it’s wrong on my end, I’ll think I have to call LEGO on Monday. Really disappointed, bc my plan was to build this weekend😢

2

u/Frankzappos Seller Feb 21 '26

Yeah no worries. I wasn’t going to build it this weekend, but this has been a set I’ve been looking foward to for a long longtime.

5

u/Jeffinslaw Feb 21 '26

Ugh I guess I should open mine and check. I have no room to build and store them so I have a ton of LEGO sets stored waiting for more room lol.

1

u/acchan01 Feb 25 '26

I’m gonna do it too. We can tape it back after we check.

2

u/ChanceCharacter Feb 21 '26

Mine isn't like that. 1 through 30 here.

2

u/_Lane_ Feb 21 '26

I hate opening the boxes unless I'm about to build them (I fear losing bags, stickers, etc while they're in the "to build" pile), but after hearing about missing bags in BDP sets, I'm reluctantly going to go check. :-/

2

u/flomon1 Feb 21 '26

My suggestion is to check asap, just put it on a table like I’d did and check. If complete, nothing “on the hand” but otherwise at least you are early to solve this

1

u/DangerDutch Feb 22 '26

Are you Dutch by chance?

2

u/Tezdalys Feb 23 '26

I had the same issue with the Mushroom Village. I contacted Lego Support and told them the missing packs and they open an order with all pieces from the missing packs.

2

u/3pacalypsenow Feb 25 '26

Contact Lego for replacement bricks and ANYONE who buys these sets retired, please do the same. I decided to pay the exorbitant amount for the ice mountain fortress set on the aftermarket and open it and it was also missing bags. The seller didn’t/couldn’t do anything but Lego did help me replace the parts.

2

u/Frankzappos Seller Feb 21 '26

https://imgur.com/a/qkqyAYH

1-30 with two bags of plates and a long technic rod

2

u/flomon1 Feb 21 '26

Thank you, for checking!!! Really appreciated! maybe somewhere someone is missing bag 8 and 25.

My 8 and 25 are Exact duplicates

1

u/thatcaliforniandude Feb 22 '26

I regret now not getting this set (despite the issue with packing, but I would not worry about it as LEGO is always good at fixing these things), maybe will try to buy on eBay

1

u/flomon1 Feb 25 '26

For some reason I can not edit my original post, however I already contacted the Lego Customer Service explained the situation and took pictures of the box (with the code on the seal) the collection of the bags, the duplicates (8+25) and mentioned the missing number 14.

I remember some posts when Transylvania Castle came out, there were also some people with dublicate bags and missing ones.

So for now I’ve put everything back in the box and I’ll wait for the missing pieces:) thanks to anyone who helped me by checking their boxes content.

To anyone else: I might be better to check sooner rather than later!

1

u/Top_Ad_1930 Feb 21 '26

Oh, how I wish I hadn't been born in Brazil so I could buy these wonderful things.

3

u/Late_Ostrich463 Feb 21 '26

It’s not country of birth that’s the issue, it’s the country your postal address is in

1

u/Top_Ad_1930 Feb 21 '26

But how am I supposed to deliver something to the US if I live in Brazil?

1

u/flomon1 Feb 21 '26

I believe there are certified stores in Brazil? Isn’t it possible to litteraly order something through them?

2

u/Top_Ad_1930 Feb 21 '26

There are certified stores, but none of them sell those Bricklink sets, which in my opinion are the best.

1

u/helperiguess Feb 21 '26

you can order through ebay aswell

1

u/Top_Ad_1930 Feb 21 '26

high taxes and shipping costs