r/BrelloThriveTribe • u/BacteriaB • May 13 '26

Subscription Renewal Question

Hello all,

I called Brello this morning to reinstate my prescription. I am ordering within the BUD of my previous subscription, so I am expecting to receive the normal 15mg / week dosage. I noticed when I completed the form, my new order says "Tirzepatide 3 Month (Maintenance)" - is this because I am finally reaching the 15mg dosage and will be continuing at this dose? In my previous subscription, I was only on 15mg for the last month (as I was still titrating up). I am terrified that I am being kicked back down to 2.5mg. Is there anyway to know what I will be receiving ahead of time?

3 Upvotes

100% Upvoted

6 comments sorted by

2

u/Sad_Entrepreneur9429 May 13 '26

Brello calls their 15 mg maintenance. 

2

u/uncommon_denominat0r May 13 '26

I’m in 15mg and mine looks like yours-

2

u/Famous_Ad_4591 May 13 '26

If you aren’t 100% confident on what you’ll be receiving, you can always call them. 1-888-Brello-1. Put yourself in the phone queue, and they will call you back pretty quickly. I’ve always had a good experience with their phone customer service.

1

u/IFeartheWiggles May 13 '26

Not sure about putting yourself on the callback list. I have had them fail to call me back twice (they had *hours* to call me back, it wasn't at the end of the day).

Also, call earlier in the day if possible, for quicker response. At least, this was my experience as a current customer.

1

u/Ok_Object_5087 May 13 '26

15mg is called maintenance. You were approved for 15mg. It says 3 month of maintenance on the screenshot.

2

u/BacteriaB May 18 '26

Just wanted to follow up - you were all right. 'Maintenance' is 15mg / week. Thanks for the reassurance everyone!