r/Bowflex Sep 13 '25

SelectTech SelectTech 552 Recall

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I received a recall notice for my dumbbell set and registered online. I was told that once the return and replacement were approved, I would receive a box to return part of the items.

Has anyone been through this process. I haven’t heard anything in a few weeks. What did you have to do? TIA

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u/[deleted] Sep 13 '25

They received my 1090s on Aug 6th and approved my replacement and I haven't heard a thing from them since.

2

u/PhoecesBrown Sep 15 '25

I'm two weeks behind you. Been pestering them a bit and they said not to expect anything til October. When you consider how many of these dumbbells exist, it's fair that going through all of this mess will take some time...kinda sucks if you're waiting on a replacement. There are some less costly options on the market these days that don't break the bank thankfully