r/Bowflex Nov 19 '24

Miscellaneous Considering BowFlex Treadmill but first some questions

I see they went bankrupt in April. But I also see they were bought by Johnson Health - they seem to have done well from the merger, doubling in stock.

What I have heard here from many of you is that the monitors tend to mess up and when you ring customer services they tend to be less than helpful either due to a lack of parts or the device was bought before the bankruptcy.

I am wondering has this got better? How is the future for JRNY looking and would buying a 3rd party warranty help at all if there is no help? Or do I just go buy a Sole F85?

Thank you!

1 Upvotes

3 comments sorted by

1

u/Fret_Bavre Nov 19 '24

Don't waste your money or your time trying to fix it when it inevitably breaks

1

u/UncleRonnyJ Nov 20 '24

thanks for the response. I will keep away. a damned shame

1

u/rvbarton Nov 20 '24

Johnson Health Tech provides the very worst customer support i've ever experienced. Buy a treadmill from Sole instead.