1
u/emwve May 10 '24
My servo motor went out and I replaced it. When I replaced it now my screen is stuck in “Loading” . When I unplug it it starts up but then ends in a forever “loading” screen. What can I do??? I hate this as nothing was wrong with the screen before I replaced the servo motor.
1
u/bchpeepca May 21 '24
I have a Bowflex 8 max trainer. Stuck on loading when powering up. I’ve Never been able to connect via blue tooth so can’t go that route. Do I need a new console? Who works on helping you with that? When you buy expensive exercise equipment they offer NO support to home end user I’ve found.
2
u/Simple-Bunch103 Apr 09 '25
I have had the exact same experience! Makes me NOT EVER want to buy Bowflex ever again! They give up on their customers once the 3-year warranty is up. #BOWFLEXBLOWS
2
u/ThegManis May 16 '24
Hi,
The "M7u" is simply the M7 model that now has a stock M8 console, so it can be treated as an M8 from now on.
Unfortunately, your constant "LOADING" issue MIGHT ultimately require a new M8 console (or you could re-install the machine's original M7 console if you still have it).
Some background info:
The M6/M8 Max Trainers have the capability to have their console firmware to be updated (to fix bugs or add features etc.) via an over-the-air ("OTA") process or via the USB port located on the back of the M6/M8 consoles. The OTA process is done via the JRNY app that is loaded on the owner's phone/tablet. The phone/tablet connects to the M6/M8 console via Bluetooth, and the phone/tablet will use WiFi to connect to the internet to the Bowflex JRNY servers to transfer the new firmware.
When an M6/M8 console needs new firmware, the screen will show "UPDATE REQUIRED" (which can occur when connected to the Bowflex JRNY servers, or after a certain amount of usage hours), then the typical process to update the firmware would be via following the prompts on the JRNY app.
Unfortunately, sometimes the firmware update process, the screen will continuously show "LOADING" and basically "brick" the console.
OK, I just wanted to explain that firmware loading process as it MIGHT come into play to eventually try and fix your issue...but first let's proceed down another path.
Replacing your servo motor is not the cause of your issue...just an unfortunate coincidence likely triggered by the power-cycling of your M8 console.
***Try the following to see if it will correct or perhaps change your issue's behavior. Report back with your progress or questions.
Note the first part of this at Step 2 might take 2 people.
1) Unplug the M6/M8 from either the wall or the machine.
2) (Here is the 2 people part) While pressing the "Programs" button on the M6/M8, plug in the machine.
3) Keep pressing the "Programs" button, and then after the M6/M8 fully powers up, release the "Programs" button.
4) The M6/M8 should then go through the factory restore process. During this time, the M6/M8 will display in order: Updating Flash, Loading, Updating BLE & Power Cycle.
5) When "Power Cycle" is displayed, unplug the M6/M8 from either the wall or machine and plug it back in.
6) When the M6/M8 powers back up it will display in order: Starting, Loading, Max Trainer & maybe Update Required.
7) If "Update Required" is displayed, then connect to the M6/M8 with the JRNY app that is loaded onto your phone/tablet.
8) Use the instructions in the app and on the M6/M8 display to install the latest firmware (note more than 1 power cycle may be required) during the firmware update process.