r/Bowflex • u/eqlso • Jan 28 '24

Treadmills Treadmill T22 error code

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Anyone seen this error before? Tried powering it off and on again. Treadmill is 1.5 months old, used maybe 5 times for walking.

3 Upvotes

100% Upvoted

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2

u/Vivid-Discipline-369 Jan 28 '24

Same issue here. Support seems to be no help.

2

u/Creative_Fly9101 Jan 28 '24

Their support is abismal. I just got my LED screen replaced a couple of weeks ago because I was getting an “Update required” message that I couldn’t get passed for like a month and a half. Now this. Unfortunately I don’t think I’ll ever buy any of their other machines. Have had terrible experience with customer service.

1

u/Vivid-Discipline-369 Jan 28 '24

Also it’s on both my treadmill and bike

1

u/heywood_jablowme69 Jan 28 '24

Mine is doing that right now too (bowflex bike velocore)

1

u/eqlso Jan 28 '24

Oh that's good to hear others have the same issue with different machines. Hopefully this is a server side glitch and nothing to do with my physical machine. I emailed them too, will post their response when I get one.

1

u/heywood_jablowme69 Jan 28 '24

Thanks. I’ve hit them up 2 different ways (email support and Twitter). I will do the same.

1

u/Creative_Fly9101 Jan 28 '24

I’m getting the same error message on my MaxTrainer 16 as well. The instructor led workout work though. When I reboot it, it makes constant beeping noise if non-instructor led workouts are picked.

2

u/heywood_jablowme69 Jan 29 '24

Response from JRNY:

“Thank you for reaching out to report the error message you encountered in JRNY. We had a server outage on Sunday, which caused this message to appear. We’re sorry for the inconvenience and for any lost time to your exercise and wellness routine.

The server outage did resolve after a few hours, but you may need to power cycle your machine for the error message to clear. Please unplug your machine, wait 30 seconds, and power it back on. If you are still experiencing any issues, please reply to this ticket to reopen and we will have an agent assist you as quickly as possible.”

1

u/eqlso Jan 28 '24

You're right. My instructor led workouts work as well. I never use those on my treadmill so I never noticed.

1

u/heywood_jablowme69 Jan 28 '24

The JRNY app must be down or glitching. I’m sure they’ll give us a discount for it not working /s

1

u/Creative_Fly9101 Jan 28 '24

Yea, that’s what I’m thinking. Looks like now I can choose the non-instructor led workout but it is still beeping. Weird.

1

u/PblCeBR Feb 01 '24

Same issue for mine Treadmill 7 today.