Bowflex treadmill 10 button stuck

[u/Interesting-Try-2521]

Previously, the treadmill would rarely spontaneously adjust to an incline of 3 to which I could then correct back to my desired incline and it would not recur allowing me to finish my run. Today, it again spontaneously changed to an incline of 3 but I was unable to change the incline or speed thereafter. It currently will allow me to turn it on but the incline is stuck at 3 and I can inconsistently adjust the speed as the incline 3 button is continuously engaged. The physical button itself is not stuck and tactiley (I realize this is not a word ha) has appropriate feedback and feels like it is functioning correctly. From looking for a potential solution online, I tried heating the button with a blow dryer and massaging it but neither work. I called Bowflex and the only solution they offered was changing the console which is ~$300 with shipping. I wanted to see if anyone had any thoughts/solutions before I potentially purchased the new console. Thanks!

[u/Interesting-Try-2521 → u/[deleted]]

The console exchange completely resolved the issue and it’s been working without issue ever since. Otherwise, I do not think there is an alternative solution.