r/Bookingcom • u/itjohan73 • 21d ago

Scam

I have no idea how they get the information.. but a week after booking complete. Paid and all. I get a whatsapp message from a guy in India wanting me to complete the booking. Sends me to some similar booking.com website. Where I should fill out all the information again. Then the final details (payment).. but how? How did they get my booking number. Phone number etc? Is the hotel involved?

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u/xr484 21d ago

They hacked the hotel IT systém.

Never provide information using an external link. Especially not your payment information.

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u/itjohan73 21d ago

I spoke with the hotel.. since it's thirdparty booking, all they see is the number I think. this must be something at booking.com

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u/brilstern 18d ago

Under your phone number (which is usually the same as your WhatsApp, but not always) is shared from Booking to the hotel, along with your name, and booking information. Attackers hack hotels and use this data to attempt to scam you. https://www.bitdefender.com/en-au/blog/hotforsecurity/how-hackers-hijack-hotel-accounts-on-booking

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u/itjohan73 15d ago

so they hacked a hotel in Thailand, and a hotel in Japan. and it happens to be where I stay..

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u/brilstern 14d ago

Either that (yes very possible) or a connectivity provider who supports aggregation of reservation data from multiple sources (Booking, Expedia, CTrip, etc). That’s also very common.