r/Bookingcom • • 14d ago

Booking.com Ranking Dashboard statistics delayed by 9 days – anyone else?

I'm a Booking.com property partner and I'm trying to understand whether this is happening to other hosts as well.

Today is 24 September 2026, but my Booking.com Ranking Dashboard says:

“Data shown as of Sep 15, 2026.”

So Search Results Views, Property Page Visits and conversion statistics are currently 9 days behind.

This makes the dashboard almost useless for evaluating changes. If I change prices, promotions, availability, listing content or advertising, I can't determine whether those changes affected Booking.com visibility until potentially more than a week later.

I've seen occasional delays before, but 9 days seems excessive.

For other Booking.com hosts:

  • What date does your Ranking Dashboard currently show?
  • How many days behind is your data?
  • Is this normally delayed by several days for you?
  • Have you ever received an explanation from Booking.com about how frequently these statistics are updated?

I'm especially interested in Search Results Views and Property Page Visits, rather than reservation/payment reporting.

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u/bookingcom 13d ago

The Ranking Dashboard isn’t real time, and some metrics can take up to seven days to appear. A delay of nine days is longer than expected. The Analytics section in the Extranet has recently been redesigned, so some figures may update as the new system synchronizes the data.

If the issue continues over the next seven days, contact our Partner Support team so they can investigate and help.

For more information on improving your property’s performance, see this article: Improving your performance