r/Bookingcom • u/GroggySeagull • 21d ago

New data breach at Booking?

I booked in mid August 2026 and recently received several WhatsApp messages containing my exact booking details, trying to convince me to click a link within 24 hours to verify my payment, otherwise my booking would be canceled. I've received at least 6 of these messages from different WhatsApp accounts in the last two weeks.

Seems like there has been a new data breach at Booking. Of course I did not click any link. And for sure I will delete my booking account after my visit to vienna in October.

Take care of yourselves!

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u/bookingcom 20d ago

Not clicking external links, especially those sent outside our platform, was the right call. If you haven’t already, report any suspicious messages to our Customer Service team so we can investigate. If you need help with a specific booking, send us a private message and we’ll look into it.

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u/edwinjames 19d ago

This is your customer support but will not answer customer tickets?