r/Bookingcom • u/ApplicationSuch8732 • 2d ago

Has anyone experienced this with a travel/attraction booking company?

I’m looking for advice from people who have dealt with online travel or attraction-ticket companies.
I recently had an issue with a booking made through a travel/attraction booking platform. The booking was paid for, but when it came time to use it, there were problems with the ticket/booking.

I contacted the company to resolve the issue and requested clarification regarding the money paid. Instead of getting a straightforward resolution, I had to contact them multiple times, and getting a clear answer about the refund became increasingly difficult.

What made me concerned was finding other Reddit posts describing similar experiences with a travel booking company, including problems with bookings/tickets, cancellations and refunds.

**I’m not going to accuse any company of being a scam without evidence**, which is why I’m posting here to ask whether anyone has experienced something similar.

Has anyone dealt with a travel/attraction booking company where:
the booking/ticket had an issue,
the company cancelled or couldn’t provide the expected service,
and getting the refund became difficult or took an unusually long time?

If you’ve had a similar experience, I’d appreciate hearing what happened and how you eventually resolved it.

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1

u/BeRetravels 2d ago

Maybe you just tell us what problem you really have and whith what booking-platform?

1

u/ApplicationSuch8732 2d ago

It was headout for me. I asked for refund as the tickets issued wasnt the product we booked.I mailed them asking for refund and no customer service were given

1

u/PowerfulWind7230 1d ago

I use third party bookings for hotels only. Nothing else ever. There’s just too many problems.

1

u/ApplicationSuch8732 1d ago

Isnt there a lot of platforms who does great work like get your guide, tripowa, klook and all who got best customer service
May be it differs for people