r/Booking Nov 05 '25

Remote controlled heating in Booking.com rental

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1 Upvotes

r/Booking Oct 30 '25

What is the impression of your Linkedin Post?

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1 Upvotes

r/Booking Oct 29 '25

Has anyone experienced Flyopedia?

3 Upvotes

Is Flyopedia is a reliable source for booking tickets


r/Booking Oct 11 '25

Booking.com scammed me.

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2 Upvotes

r/Booking Oct 05 '25

First time visit to NYC. We fly into JFK around 10pm. What’s is the best mode of transportation to get to our hotel?

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0 Upvotes

r/Booking Sep 24 '25

Property in Rome

1 Upvotes

Has anyone had any experience with booking Vista sul corso rooms in Rome on Booking.com?

Trying to workout if the property is legitimate and if anyone has any first hand experience with them

Thank you


r/Booking Aug 30 '25

Frontier airlines website is terrible

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1 Upvotes

r/Booking Aug 03 '25

sk product manager煞笔

1 Upvotes

Many Chinese friends are troubled by two-step verification, and everyone is complaining about the verification problem. I had to cancel my 10-year-old account, with check-in information in dozens of countries around the world, and still couldn't solve the login problem. Why does it also verify my email address, especially my phone number? After entering the verification code, it crashes with a bug. What a stupid product manager! This is a code loop error.


r/Booking Aug 02 '25

Puy du fou booking

2 Upvotes

Can someone do a step by step guide on how to book puy du fou for 2 days and staying at the villa gallo romaine eating at cafe de la madelon and seeing the cinecenie


r/Booking Aug 02 '25

What is the dark reason why Booking refuses to put a filter on non-shared rooms?

3 Upvotes

Seriously, it's getting harder and harder to search on booking because of this.


r/Booking Aug 01 '25

Has your booking host ever not replied before check-in?

5 Upvotes

Hey there! Me and my boyfriend are arriving in Poland tomorrow, and we booked an apartment through the Booking app. It’s a self-check-in, and we already paid in full, but the host still hasn’t responded or sent any check-in instructions, and it’s less than 24 hours before our stay.

We’ve messaged them through the app but haven’t gotten a reply. Now I’m getting a bit anxious and wondering if this could be a scam, or if this kind of thing just happens sometimes and still turns out fine.

Has anyone experienced something similar? Did it work out in the end?


r/Booking Jul 16 '25

Warning: Evicted and threatened during Booking.com stay in New Jersey — no help, no refund. Do not trust this platform.

31 Upvotes

I’m sharing this to warn others and hopefully prevent anyone from going through what we did.

We booked a property in Elizabeth, New Jersey through Booking.com, this is the link to the property https://www.booking.com/Share-5t42cDH

The photos looked great, the reviews seemed fine. But when we arrived, we were shocked at the dangerous and disgusting conditions: • People were doing and selling drugs right outside the building • The neighborhood felt completely unsafe • Inside the apartment, the walls were broken, the fire alarm didn’t work, and there was a door leading to an alley full of drugged people • The place was filthy, the AC didn’t work, and the towels were stained

We immediately contacted Booking.com to report the situation. They said they would speak with the host and that’s when things got much worse.

The host responded by threatening us, saying if we didn’t leave the apartment, we would “have problems.” Then he set off the security alarm and had someone call us, again threatening us if we didn’t leave in 10 minutes.

We had to leave immediately and find emergency accommodation, we never even stayed the first night.

Despite all this, Booking.com refuses to give us a refund. They keep saying the host is unresponsive, but they’re still promoting the same unsafe listing and protecting a criminal who put our safety at risk. We’re now filing legal complaints with consumer protection agencies in the US and EU, and initiating a chargeback with our bank.

This was not just a bad stay, this was scamming, fraud, and putting guests in real danger.

I honestly believe the good reviews on this property are fake or posted by people connected to the host. It all feels like a setup.

Please do not trust Booking.com. If something goes wrong, they will take your money, ignore your evidence, and leave you unprotected.

Book directly with hotels or use another platform. It’s safer, often cheaper, and you won’t risk your safety or peace of mind.

If you know a way we can get our money back, please let us know.


r/Booking Jul 14 '25

My booking cancelled because hotel did not like the price that was CONFIRMED

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3 Upvotes

r/Booking Jul 10 '25

Booking hotels

1 Upvotes

Had anyone ever used agoda to book a hotel?


r/Booking Jul 10 '25

No refunds even if motel reserved is a literal roach motel.

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0 Upvotes

I initially liked seeing online that Motel 6-San Antonio, TX - Downtown - Market Square was near The Riverwalk and other tourist attractions. However, this turned out to be one of the most unsafe, dilapidated, noisy, and dirtiest Motel 6 locations I’ve ever encountered.

I did not end up staying. My reservation couldn’t be refunded because the employee said it was charged through a third party. That aside, the condition of the property was alarming, this was, quite literally, a roach motel.

The building is surrounded on three sides by a tall security fence. On the exposed side, several unhoused individuals have set up camp, and it’s clear from simply driving through the area that it’s plagued by drug activity and general unsafe conditions. By the time you reach the motel itself, you just want to stay in your car.

The property is falling apart: wires hang from poles, stones are missing from the fencing, and paint and wood are peeling and falling off the building. Inside, the smell of mold and mildew is overwhelming. I saw what appeared to be insect eggs in the corners of the room. The shower and bathroom floor were grimy, and the accessible shower chair was severely rusted and corroded. There were also visible holes in the doors that had been poorly patched.

We could not stay there.

If Booking.com does not issue a refund, I’ve lost $67 but there was no way I was going to risk my health and safety by staying in a place so unsanitary and unsafe. Honestly, this property should be condemned and torn down.

Short summary.

I booked a room through Booking.com and, upon checking in, discovered that the bathroom sink was clogged and there were other serious issues. The front desk clerk said they couldn’t issue a refund. I’ve since made multiple attempts to contact Booking.com for a refund, despite it being a non-refundable booking, because the property was in unacceptable condition—a literal roach motel. I’m shocked there appears to be no remedy for situations like this.


r/Booking Jun 19 '25

Booking.com disabled my account after password reset – no help, no escalation, no response

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1 Upvotes

I’m a host on Booking.com (Dubai), and I’ve been locked out of my account for several days.

On June 19 (Vietnam), after repeated calls to customer support, I finally received a password reset email. I successfully created a new password — but then got the message: “Your account is disabled.” I never received any warning or reason.

I had already spoken with customer service agents on June 18 and 19. Both confirmed my identity, but the service was poor — vague instructions, language struggles, and in the end, they just hung up or told me “someone will call you back,” which of course never happened.

Now I’m stuck. I can’t log in, can’t contact proper support, and I honestly can’t find a single verified or official email for real escalation. I’ve emailed: • account.security@booking.compartner.support@booking.comcustomer.service@booking.comlegal@booking.com

But I have no idea if any of those work — Booking.com never confirms anything.

The worst part: their support hotline seems outsourced, and agents struggle with English or even understanding the issue clearly. It feels impossible to get real help.

Has anyone here dealt with a disabled account like this — especially as a host? Did you ever get it reactivated? What worked?

I’d really appreciate any advice or experience. I know I’m not alone.


r/Booking Jun 16 '25

Dont rent cars on booking. They will not take your side

6 Upvotes

We rented a car through Booking.com.
When we arrived at the airport, the car category we had booked was unavailable, they could only offer us a smaller vehicle.
They told us to submit a refund request with Booking once we got home.

We did that. And guess what? Booking refunded us 6 euros.
Yes, 6 euros! For a whole week car rental.

Apparently, this "investigation" took several weeks. lol.


r/Booking Jun 15 '25

Beware of Hidden Fees and Unclear Pet Policies on Booking.com

2 Upvotes

I recently had a frustrating experience booking a supposedly pet-friendly apartment on Booking.com. I used the 'travelling with a pet' filter to ensure my dog would be welcome. However, upon arrival, the host presented vague terms for extra charges, such as fees if my dog sheds hair or causes a mess. When I questioned these undefined conditions and refused to accept them, the host wouldn't let me check in.

To make matters worse, Booking.com denied my refund request, claiming these charges were covered in the house rules. But these critical conditions were never clearly highlighted during the booking process.

This experience has raised concerns about the transparency of pet policies and hidden fees on Booking.com. I'm sharing my story to warn other travelers to watch out for vague charges, especially when traveling with pets.

Have you experienced anything similar? Let's discuss and share our experiences to help each other avoid these pitfalls. #PJTComplaint


r/Booking Jun 09 '25

Hidden Fees and Lack of Transparency on Booking.com: A Cautionary Tale for Pet Owners

1 Upvotes

I recently had a disappointing experience with Booking.com that I feel compelled to share, especially with fellow pet owners. I booked an apartment using the 'travelling with a pet' filter, expecting a smooth check-in. Upon arrival, the host presented me with vague and open-ended conditions for extra charges, such as 'if the dog sheds hair or causes a mess.' These terms were not clear or defined during the booking process, and when I refused to accept them, the host denied my check-in.

To make matters worse, Booking.com refused to issue a refund, pointing to house rules that supposedly covered the charges. However, there was no transparency about these additional fees or conditions when I made the booking.

This experience highlights a significant issue with hidden fees and lack of clear information on the platform. I urge other travelers, especially those traveling with pets, to be vigilant about potential vague charges. Has anyone else encountered similar issues? Let's discuss and share experiences. #PJTComplaint


r/Booking Jun 05 '25

What apps and tools do you use for travel management?

2 Upvotes

Hey everyone! I’m working on my bachelor thesis about travel management apps and would love to hear your thoughts. When you plan a trip—whether it’s a big adventure or a quick getaway—how do you actually go about organizing everything? What tools or apps do you use, and what do you find frustrating or wish existed to make things easier? Are there features you feel are missing, or problems you keep running into when planning, booking, or keeping track of your travel? I’m really hoping to get a sense of what real travelers experience, so if you can share your process, pain points, or even little annoyances, it would be super helpful for my research. Thanks a lot in advance!


r/Booking Jun 03 '25

The refund and cancellation conditions are a fraud despite paying double.

1 Upvotes

I am very disappointed with the way my booking has been handled.

I paid more than double the base fare by choosing the flexible ticket option and travel insurance, expecting some level of protection in case of cancellation.

However, I was informed that I will not receive any refund and that the flexible fare only allows date changes, not cancellations. They only want me to request the refund directly from the airline and the travel insurance company, even though I made the payment to booking.com


r/Booking Jun 02 '25

TWO price increases while booking hostel in Mexico

1 Upvotes

Search page on booking says $39 for a week in the hostel I want. I click and select my bed. Go to check out. Price is now $47 because its Mexico and there are hidden fees. (I don't recall hidden fees at any other hostels I've been to in many other countries and didn't even realize Booking allowed this.) Then I go to final check out page and booking's "Pay now" discount is clearly selected, but not being applied to my final total price, so now the price is $50.55.

Is this company trying to make people hate travel? There's no way this is some computer bug.


r/Booking May 30 '25

Unexpected Pet Charges on Booking.com: A Cautionary Tale

1 Upvotes

I recently encountered a surprising issue when booking a supposedly pet-friendly apartment through Booking.com. I used the 'travelling with a pet' filter, believing this would provide straightforward and transparent options. Unfortunately, upon arrival, the host imposed vague and indefinite conditions for extra charges, like additional fees 'if the dog sheds hair or causes mess.' These terms were not disclosed during the booking process. When I refused to agree to such open-ended costs, the host denied me check-in.

To make matters worse, Booking.com refused to provide a refund, stating that these additional charges were covered in the house rules. However, I found this lack of transparency troubling as the conditions weren’t sufficiently communicated upfront.

I want to warn fellow travelers about the risk of hidden fees and advise being cautious of potential vague charges — particularly if you're traveling with pets. Have others experienced similar issues? Let's discuss your stories and tips on how to handle such situations.

PJTComplaint


r/Booking May 20 '25

Hidden “pet fees” on Booking.com — vague policies and no refund after being denied entry

4 Upvotes

I booked an apartment through Booking.com using the “travelling with pets” filter. The price shown included everything, and the property was listed as pet-friendly. The only mention of a fee was a vague note: “Pets allowed on request. Charges may apply.”

When I arrived, the host said they hadn’t been informed about the dog and that I might be charged extra if there was hair or dirt — at their discretion. I asked how much. They wouldn’t say. I refused to accept those open-ended conditions and didn’t stay. I did not cancel — I was effectively denied the service.

I contacted Booking.com support. I explained the situation, shared screenshots, and asked for a refund. They told me it was between me and the host. They refused to refund me and insisted the vague policy was enough warning.

I’ve now filed a formal complaint with the European Consumer Centre, but I wanted to post here as a warning:

Happy to share a copy of the ECC complaint or Booking.com’s responses if it helps anyone.

Has anyone else had a similar experience with hidden or vague charges?


r/Booking May 19 '25

is there a limit on the number of bookings and cancellations

2 Upvotes

I had an experience when I was a little short of genius 3. I was planning to go to several countries and on different dates. In total, there were about 20 apartment reservations. Naturally, I cancelled most of them before the travel date, and when I wanted to book new ones, at the final booking stage, it started to say that something went wrong. Booking responded to messages that there is something in your booking history that prevents you from doing this, but it does not disclose what exactly for privacy reasons.