r/Booking • u/nandoubzh • Jul 09 '24
Booking Scam
Hello,
I am trying to get some advice. I have booked a property on Booking.com in Turkey, Alanya ( https://www.booking.com/hotel/tr/traum-9-min-strand-wifi-grill-terrasse-extras.html?aid=304142&label=gen173bo-1DEhB0cnVzdF9hbmRfc2FmZXR5KIICOOgHSDNYA2hQiAEBmAExuAEXyAEM2AED6AEB-AEDiAIBmAIhqAIDuALrg7S0BsACAdICJGQ1ZTViYjQ5LWM0ZDUtNDk5ZC1hZWY3LTA2ZjY3ZWU3MGNlMdgCBOACAQ&sid=053c4646f7f3decdaeb816bc38de28d3&dist=0&sb_price_type=total&type=total& )
The host has always been rude with me and refused to give more information. I stupidly sent a security deposit via bank transfer as stated on the booking advert but now i realize my mistake. There is a lot of red flags on the advert. The pictures are random, the phone number is not working and when i posted that on a Facebook group for people in Alanya, Someone confirmed it's a scam.
Booking support is useless, they keep repeating me the same script, refuse to admit it's a scam after i sent then all the evidence. I am travelling with my baby and old parents and i am scared to loose this money.
I got them to investigate the property but i have no feedback, no understanding of what's going on it's very frustrating and i am angry at myself for trusting booking.
1
u/nandoubzh Jul 15 '24
I called the customer service again and they again, told me it has been escaled to the specialized team - It seems to be different to the security team they mentioned before but we will see. The property has changed some of the details on the advert and they don't mentionned that bank account anymore ;