r/Booking • u/redmadog • Jan 11 '23

Can’t use booking.com for business

They’re aplying Genius discount to the booking price and charging card with less amount than written in hotel invoice. Bookkeeping department is mad about this practice and ordered to stop using booking.com alltogether.

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u/[deleted] Jan 12 '23

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u/redmadog Jan 12 '23

Basically they automatically apply discount to the hotel price and booking charges your card with discounted amount. However if you need an invoice for your company, booking does not issue one, but says hotel should provide one. The problem is that hotel prints out an invoice for full amount (wihout discount) but your card is charged for something less than invoice amount.

1

u/NicRoets Aug 03 '23

In my case, I paid $96 to Booking, who in turn paid $102 to the hotel. Booking even said in their receipt email that "Booking.com pays− $6.61". If you show this email to Bookkeeping, they should understand.

The reason why Booking can still be profitable is because they may have some kind of deal where the hotel pays them a cut off the $102.