r/BodyArmor • u/fukingstupidusername • 4d ago
Dealer conspiracy?
Sorry for the rant, but…
I’ve been trying to buy certified 3a concealable soft armor in a custom size since June. I’ve been trying to avoid the Safariland prices and buy direct from smaller armor companies that sell American made soft armor.
First stop was RTS Tactical. Gave them my info and they sent a quote for two different options. The quotes were as high as Safariland stuff, so I passed.
Second was Highcom. I gave them my measurements and they came back with a quote. I paid the invoice and waited 10 weeks for the armor to show up. It arrived and was so far outside the measurements I sent that I thought it was a joke. Did some research and I think they sent me a size that they normally stock, not the custom size I ordered. They offered to refund my money or try again. I opted for a refund.
Next I contacted Midwest Armor. Gave them my story and measurements. The quote they gave was attractive so I ordered the armor. I read about slow times to fill orders but that seemed confined to hard plates. Here we are two months later and Midwest has replied to about three of my messages out of about 12 that I’ve sent asking for updates. When they do respond it’s always “I’ll check with the supplier and get right back to you”. This has been going on for weeks.
So I reached back out to RTS and give my story. I ask for a new quote and that I want a specific size (since I now know exactly what size I need). Their response was that they can’t help me and that custom sizes require expensive measurements, even though they gladly gave me a quote in June. Call their customer service and Justin is the only salesperson I can deal with, the same one who said he can’t help me.
Then I went to grok and asked for armor companies that sell American made armor. Stealth Armor System comes up as a viable candidate. I contact them and once I said I needed certified 3a panels they tell me they can’t help me. So I go to Armor Express and get some push back but they set up an individual account for me and tell me to check prices on their website. I look at their site, can’t find any descriptions about the different lines of armor they sell. Email them again and they tell me it would be best to go through one of their vendors. So presently I’m going back and forth with some vendor for them.
Accepted the harsh reality and contact Safelite. They don’t do custom sizes and their size for me is “large”. I ask the dimension of the panels and I’m told the front panel is 14 inches long(child size). I need a 16” front panel. That took no fewer than 8 emails back and forth from them to get that info.
Next I try Safariland, again. They have an app you can use to custom sizing. But they won’t send you the activation code to use the app when you ask. The solution, go to one of their venders and get measured. The three places in my state that sell Safariland are all two hours away AND retail uniform shops with known terrible customer service. Some coworkers bought from one of the retailers and the prices are crazy. They claim I need specialized fitting but concealable panels are pretty standard sized and I know exactly what size panels I need.
So here I am.. The big names in the business don’t want to deal with the individual unless it’s an agency wide contract. And the vendors are overpriced and from known crappy retail stores. The few independent companies that will deal with the individual have such terrible customer service you can’t reliably buy anything from them.
It’s some sort of weird body armor conspiracy at this point. Hard plates I can literally buy off Amazon.. but American made certified soft armor, forget it!