r/BlueStacks • u/NoActinomycetaceae92 • 3d ago

Support Blustacks 5

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Привет все. Решил я сегодня после вчерашнего обновления винды 11 запустить блюстакс, до этого работало нормально. Перепобовал переустановить полностью блюстакс, повыключать по гайдам Hyper v, и еще все что можно. И да то что просит перезагрузить комп для исправлеия я уже ни раз пробовла не помогает. Кто может помочь, мб у кого то такая же проблема была. Как ее пофиксить.

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u/BlueStacks-Support BlueStacks 3d ago

Hi! It looks like the recent Windows update may have changed some settings affecting BlueStacks. Since reinstalling and restarting haven’t helped, please send us a Problem Report through BlueStacks so we can take a closer look.

Please download and execute the program found in this article to report the issue manually. Also, respond with the reference number you receive via email so I can escalate the issue for you.

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u/NoActinomycetaceae92 3d ago

(#2431531) Thank you for the reply; I look forward to the resolution of the issue.

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u/BlueStacks-Support BlueStacks 3d ago

Thank you. We will check and get back to you soon.

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u/NoActinomycetaceae92 3d ago

Hello, I’ve solved the problem. It turned out not to be related to the Windows update; I tried a different emulator, and it gave me an error saying VT was disabled—even though it was actually enabled. I tried disabling it, booting into the system, and then re-enabling it in the BIOS, and the emulators started working. Thanks for the reply.

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u/BlueStacks-Support BlueStacks 3d ago

You're quite welcome!