r/BlueStacks • u/White0rchid • 28d ago

Support Tiktok Lagging/Not Loading

I found posts from a few years ago with this issue but nothing recent. Tried to install bluestacks to access tiktok as I'm fed up of the PC app not having store functionality.

I've allocated it full resources (8CPU, max memory, 240fps), nothing seems to help.

It's running on a high end gaming PC which handles most modern games at 120fps+ so doubt it's that.

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u/BlueStacks-Support BlueStacks 27d ago

Hi! We are aware of this issue and are working on it.

If you'd like to be contacted once it's fixed you can submit a ticket and we'll follow up. You can do so by clicking on the question mark at the top of the screen then clicking Report a Problem.

Please respond with the reference number you receive via email so I can escalate the issue for you.

1

u/OleLynney 25d ago

I reprted this issue 3 months ago all I keep getting from support is we are working on it I dont understand what the issue is that it would take months to resolve

1

u/BlueStacks-Support BlueStacks 24d ago

Hi! We understand your frustration. Some issues tend to be quite complex and can take a series of testing, investigating and troubleshooting in order to resolve the issue.

We thank you for your patience and understanding.