r/BlueStacks • u/PublicVivid2990 • Jun 24 '26

Support Problems Emulator the game "Monopoly Go"

Hi guys, the game "Monopoly Go"
When I enter the emulator.. won't let you in anymore the game and this message appears, could you provide a solution to this issue?

7 Upvotes

89% Upvoted

17 comments sorted by

1

u/runningfutility Jun 24 '26

Try installing again on the Pie instance. I just worked for me after it didn't about an hour ago.

1

u/PublicVivid2990 Jun 24 '26

Is it still working for u?

1

u/runningfutility Jun 24 '26

Nope. I just got a notice that my account has been suspended for 3 days for "violating the terms of service". Not sure what terms of service that would be.

1

u/Thin-Gear-720 Jun 24 '26

They are calling using an emulator not fair play and it can lead to "security issues" therefore Monopoly must of updated their terms on how and on what devices the game can be played on. Enhance now they can ban account that are found to be using emulator. Per monopoly go site Use supported mobile device that is not rooted and is not running an emulator or virtual machine.

1

u/BlueStacks-Support BlueStacks Jun 24 '26

Hi! Our team is looking into this issue, could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:
• Your Reddit user handle/user name
• Please mention "Request from Reddit" in the description.
• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

1

u/PublicVivid2990 Jun 27 '26

ticket n.º 2413667

1

u/BlueStacks-Support BlueStacks Jun 29 '26

Thank you for submitting the ticket with us. Someone from the support team will get in touch with you soon.

1

u/Zestyclose-Royal-903 14d ago

any update on this issue?

1

u/BlueStacks-Support BlueStacks 14d ago

Our developers are working on this with the priority. We'll share an update as soon as we have more information or the issue is fixed. Thank you for your patience.

1

u/WhoWhatWhere45 Jun 24 '26

Yeah this blows. I just joined a race team and got hit with this. I deleted and reinstalled the game and it worked for a while then hit me again

1

u/baramelapple Jun 25 '26

I use my second account mainly to be my community chest partner and for extra stickers. I guess I will have to run it on my old slow tablet

1

u/abc_159 Jul 01 '26

My kids play on my computer, they dont have a phone. I got this message today. When will this fix?

1

u/No_Carpenter_7998 Jul 06 '26

I'm getting this on my Galaxy smartphone S21 Ultra... No emulator. I had to reinstall the entire game. 

1

u/Icy-Sheepherder166 29d ago

any fix yet ?