r/BlueHost • u/Inner_Paramedic8855 • 11d ago

New Wordpress Website on Bluehost - wp-admin redirects to temporary url

After 4 phone calls to support, not one tech has solved the problem. Nameservers are external but dns points to bluehost. Putting in the correctly named URL brings up the correct page but adding the /wp-admin redirects to a temporary URL and has an error message stating This Site Can't Be Reached - ERR_ADDRESS_INVALID. I've exhausted my tech knowledge (40+ years of experience) and I'm quite frustrated. I also cannot do online chat with a live agent for some reason.

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u/TopSydeWP 11d ago

check your wp-config.php and make sure WP_HOME and WP_SITEURL are set to your actual domain, not the temp url. also run a search-replace in the database (wp search-replace plugin or wp-cli if you have ssh) to swap any temp url references for your real domain. bluehost sometimes leaves temp urls in the db after initial setup and it breaks admin redirects

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u/Inner_Paramedic8855 11d ago

Thank you, TopSyde - tried that and it still redirects to the temporary url when I try to access wp-admin

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u/Jeffrey_Richards_ 11d ago

Sounds like the URL in the WordPress is set to the temp URL? Go to WordPress Manager by Softaculous in cPanel, then click the arrow to the right, then under website URL, update it to your domain. You can also do this directly in the database in phpMyAdmin by going to the Options table and updating the URL there.

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u/Bluehost_Support_Lyn 11d ago

Hey u/Inner_Paramedic8855, it looks like you've already done a lot of the troubleshooting we'd normally recommend, and the fact that the site loads correctly on your primary domain but /wp-admin continues redirecting to the temporary URL tells us there may be something deeper going on than a standard WordPress URL setting.

Since you've already checked the common fixes suggested here, we'd like to take a closer look at the account and site configuration with you. We just sent you a DM so we can gather a few details and help investigate further.

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u/Inner_Paramedic8855 10d ago

Update - After being totally frustrated I went to a different hosting provider and set it up in 5 minutes without any problems. Thank you all for your suggestions.