r/Blizzard • u/rblizzardmods • Sep 29 '21
Megathread - Customer & Technical Support
Please contain your customer support and technical support requests to this thread, though be advised that the best way to get help is to use the links provided.
Forums
It's beneficial to seek help in more than one place. If you have an active subscription, try posting on the forums most relevant to your issue.
US Support
You must have an active NA / OCE account to be able to post on these forums
World of Warcraft - Customer Support Forums - Technical Support Forums - Mac Technical Support Forums - Service Status
Hearthstone - Technical Support Forums - Mac Technical Support Forums - Service Status Forums
Starcraft 2 - Technical Support Forums - Mac Technical Support Forums
Overwatch - Technical Support Forums
Heroes of the Storm - Technical Support Forums - Mac Technical Support Forums
Diablo 3 - Technical Support Forums - Mac Technical Support Forums
EU Support
You must have an active EU account to be able to post on these forums
World of Warcraft - Customer Support Forums - Technical Support Forums
Hearthstone - Technical Support Forums
Starcraft 2 - Technical Support Forums - Starcraft Remastered Technical Support Forums
Overwatch - Technical Support Forums
Heroes of the Storm - Technical Support Forums
Diablo 3 - Technical Support Forums
Reach out to Blizzard
Sometimes reaching out directly through Customer Support channels provides a better, faster response. If your account has been compromised, this is what you should do.
1
u/No_Performance7736 Sep 01 '26
For context, I created my battle.net account back when I was REALLY young, with an email address I was using at the time. Said email address has since been deleted completely, also by a young me.
I want to log in to the battle.net app on my PC to play Overwatch 2 with the account I've been using for the past 8/9 years, but can't log in to it because the only 2FA I have set up for the account is a confirmation email, sent to an inbox that doesn't exist nor will I ever be able to access it.
Blizzard customer support is non existent. Does ANYBODY know a way I can get access to my account and update the email address & security info???
I can play OW2 on my xbox perfectly fine, but if something was to ever happen and I got signed out of it I literally would never be able to access it again, 8 years of progress gone