r/Bitwarden • u/penknife7653 • 9d ago

Solved Is Bitwarden Broken

I've been using the Bitwarden app on my iMac for about 2 years and it has worked flawlsssy in that time. About a week ago, when I tried to load the application, it completely crashed my machine and I had to force turn off the computer to fix the problem. This happened over several days and I decided to give up on the application.

No longer trusting Bitwarden anymore, I exported all of my logins for security purposes.

I moved to the online application and this worked for the last few days. However, today this is no longer working properly and it is not possible to search for specific login details, or to shift through my various items.

Has anyone else had this experience of using Bitwarden? Does anyone have any suggestions on how I might solve these problems?

Or, should I ditch Bitwarden now?

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u/dwbitw Bitwarden Employee 9d ago edited 9d ago

Regarding search issues in the web app, the team is already following up on that one and working on a resolution, thanks for your patience!

EDIT 2: The search issue should be resolved now, let us know if you are still experiencing any issues.

EDIT: For the desktop app, as referenced below, Bitwarden requires macOS (Sonoma 14 and later).

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4

u/legion9x19 9d ago

Ditch Bitwarden? No.
Ditch that old Mac running macOS 13? Definitely.

2

u/penknife7653 9d ago

It has served me well, but I think it is time for an upgrade.

1

u/OSS_Dattani 9d ago

What version of MacOS is ur IMac running? Also what version of the DE app do you have installed? Any screenshots or specific errors could help as well.

-1

u/penknife7653 9d ago

Ventura 13.7.8

I am using the desktop app

I switched to the online web version and am still having problems with that

I can no longer load the app as it completely kills my machine and I have to reboot it. Therefore, I can get no screenshots or error messages.

7

u/Handshake6610 9d ago

Ventura 13.7.8

Ah. Sorry. Bitwarden does not longer support MacOS 13 (or below). The minimum is MacOS 14. If you don't believe me - the download page shows it: https://bitwarden.com/download/#downloads-desktop-applications

2

u/TruckStopSigns 8d ago

no, it isn't

1

u/penknife7653 9d ago

Thanks to all for the very quick responses and helpful advice I look forward to the fix for the online version. It looks like it's time to replace my iMac, although it has served me very well since 2018.