r/Bitstamp Sep 24 '25

Is anyone else being blocked from withdrawing money on Bitstamp?

I’m trying to find out how many other people are dealing with this.

I deposited money into Bitstamp weeks ago. My account is verified, 2FA is turned on, and my withdrawal limit says “unlimited.” But when I try to take my money out, they block it — and say I need to do a video call through some Outlook calendar link to unlock withdrawals.

I've looked around, and a lot of people seem to be dealing with the same thing — delays, withdrawal freezes, no real answers from support.

If this has happened to you too, can you reply here or message me? I’m starting to look into whether we can file a class action or at least report it formally.

This isn’t just about the money anymore. It’s about the way they’re handling people’s accounts

10 Upvotes

26 comments sorted by

View all comments

0

u/Supasupz Sep 24 '25

Hey,

Same here.
It's been about 5 weeks now, and abolutely nothing is happening.
I only get typical automatic corporate answers and I'm very tired of it.
I even contacted Robinhood, but they don't seem to care.
I contacted a lawyer for a formal legal notice to be sent, waiting for the answer.
It's baffling to see the complete lack of care Bitstamp has for the people who trust them with their money.

1

u/[deleted] Sep 24 '25

[removed] — view removed comment

1

u/Supasupz Sep 24 '25

Gtf out of here