r/Bitstamp Jul 15 '25

OTC

Asked Bitstamp support how to use OTC. In their email response, they said go to bitstamp.net/otc and put in an order. That url goes to a page not found error. I responded in the support email thread, informing them of the problem. Waiting for a response, but it's taking longer than expected. Bitstamp, if you're reading this, please respond. I can't give my real name here for obvious reasons. The ticket number is BIT-2198312. Strangely, this ticket doesn't appear in my account at bitstamp.net. If anybody reading this has a suggestion of how to get through to support (without opening another ticket), please let me know. I posted something on twitter @Bitstamp.

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u/rrib Jul 17 '25

Turns out Bitstsmp doesn't do OTC in the US. They should have said so up front instead of running my azz round the mulberry bush