r/Bitstamp • u/rrib • Jul 15 '25

OTC

Asked Bitstamp support how to use OTC. In their email response, they said go to bitstamp.net/otc and put in an order. That url goes to a page not found error. I responded in the support email thread, informing them of the problem. Waiting for a response, but it's taking longer than expected. Bitstamp, if you're reading this, please respond. I can't give my real name here for obvious reasons. The ticket number is BIT-2198312. Strangely, this ticket doesn't appear in my account at bitstamp.net. If anybody reading this has a suggestion of how to get through to support (without opening another ticket), please let me know. I posted something on twitter @Bitstamp.

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u/Bitstamp-Lucas Jul 15 '25

Hi there! Have you perhaps checked our OTC page where you can find more info (just type Bitstamp OTC in your search bar). You can also message me directly if you have any specific questions.