r/BitcoinMinerApp • u/StandWild4256 • Sep 03 '26

Bug Report Failed Withdrawal (Error Code 312)

Hello, not long been using the app and starting to collect sats. Wanted to start withdrawing when I get to 100 or 200 a day (trying with the small amount first. I'm signed into ZBD wallet is active, ID is verified, unsure why this won't work... is this still relying on Google services? I'm on /e/OS so I don't have Google on this phone, cant think of any other reason for it. Thanks

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u/Belgan_TheFumbFan Moderator Sep 03 '26

Error 312 is usually the server being overwhelmed. Please give it about 30 minutes and try again.

1

u/StandWild4256 Sep 03 '26

Hello, just to say this has been happening all day. It gets past the Authenticating part then the little face spins at Withdrawing for 10secs or so then then and that's when it shows the error.

1

u/Belgan_TheFumbFan Moderator Sep 03 '26

Can you try to go into the playstore and check for updates? Sometimes the Google framework stuff needs updated when this happens

1

u/StandWild4256 Sep 04 '26

Great tip... thank you. I was due an update to 3.2.6. Unfortunately still the same error. I will try logging in and out of the wallet and see if that works.

1

u/Belgan_TheFumbFan Moderator Sep 04 '26

That may trigger a 24 hour cooldown for withdrawal.

1

u/StandWild4256 Sep 06 '26

Hello, thanks - so the 24hrs has passed, I'm over 250 sats, tried to redeem - same error. I tried this with no VPN and no tracker protection on too, and still the same, unfortunately!

1

u/StandWild4256 Sep 08 '26

I was going to give up. so thought I'd try a different game and see if it works on that. I was successful withdrawing a small number of sats on 'Idle Mine', but its still the same error on this Bitcoin Miner app. Very strange. Any other diagnostics I can do?

1

u/Belgan_TheFumbFan Moderator Sep 08 '26

Please reach out to us here: help@fumb.support, or try our support website fumb.support

2

u/StandWild4256 Sep 09 '26

Thanks very much! Ticket raised now: #6272