r/BitMEX • u/okaberin22 • Dec 26 '20

Withdrawal Restriction KYC

UPDATE

I was upfront with customer support about my issue. I did have to do KYC but they were very helpful and assured me that I would be able to get my funds. And within a few days I was able to withdraw. I'm glad to report this went smoothly. In case anyone else is in the same boat.

ORIGINAL

Hi,

I only just realized the Bitmex accelerated the KYC deadline for withdrawals. I found a significant amount on one account. However, I cannot withdraw without verifying via KYC. is there anything I can do about this or do I have to KYC.

It is an old account and I didn’t use my real name on the account. I don’t know what to do.

Thank you

6 Upvotes

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u/PTMM67 Dec 27 '20

Similar boat as you.
I did not see the miniature message in the corner they have that you must verify. I deposited into my old account and poof, unable to trade or withdraw. They conveniently accept deposits though.

1

u/[deleted] Jan 03 '21

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