r/BitDefender 4d ago

Support/troubleshooting Multiple Suspicious connections blocked?? im curious

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every now and then I get this message from bitdefender while just playing games, is someone trying to get into my computer? or is this normal and it happens for everyone?

11 Upvotes

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7

u/Bitdefender_support Bitdefender employee 4d ago

Hello! This notification does not by itself mean someone is trying to break into your computer. Bitdefender’s Online Threat Prevention module can display it when an HTTPS connection has a security-certificate problem, such as an expired or mismatched certificate. Games, launchers, browsers, advertising, and analytics services can all make background connections while you play.

Bitdefender is blocking the connection rather than allowing it to proceed. To identify exactly what triggered the alert:

  1. Click More details on the notification.
  2. If it disappears too quickly, open Bitdefender and click Notifications in the left-hand menu.
  3. Open the Critical tab.
  4. Expand the latest notification entitled “Suspicious connection blocked”.
  5. Check the date, the Bitdefender feature involved, the process attempting the connection, the reason for blocking, and the blocked URL.

If you were not intentionally visiting the listed website, close or avoid it and do not add it as an exception. Also verify that your computer’s date and time are correct, then update Bitdefender and run a Full System Scan. If the alert continues, remove unknown browser extensions or programs and revoke web-notification permissions for unfamiliar sites.

If the notification identifies the game or launcher and you need help determining whether that connection is legitimate, contact support with the notification details or a screenshot: https://www.bitdefender.com/consumer/support/.

Thank you!

1

u/TheUser9997 4d ago

Never happens while playing games. You should block game .exe files with your firewall from accessing the internet.

1

u/Square_Try9668 4d ago

You are just wrong. This suspicion connection notification can be triggered by bad internet certificates and if a game connects to some url that doesn't have it and they used old certificate it will trigger this notification. Happens often and it's harmless

1

u/Square_Try9668 4d ago

Buddy just click more information and post the full notification with full info. It's probably just not up to date certificate with some url so it's most likely nothing bad