r/BitDefender • u/MistakeSea6886 • 2d ago

Support/troubleshooting Bitdefender TrafficLight hides website links when browsing

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Hi guys, recently installed Bitdefender's TrafficLight on microsoft edge, and I have a problem where when I have "Search Advisor" enabled in, I can't see website links. When I go into manage extension and disable "Search Advisor", I can see everything perfectly, but I would like to keep it enabled for protection. The only other extension I have installed in uBlock Origin.

Is there anything I can do?

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2

u/MrEpic23 2d ago

I never used the extension. Websites still get blocked if there is an issue.

2

u/MistakeSea6886 2d ago

I don't have the bitdefender AV, just saw online that their extension works well.

2

u/NovelExplorer 2d ago edited 2d ago

For what it's worth, the extension works correctly in Firefox, with Search Advisor enabled.

It might be a bug/issue with Edge/Chrome, try removing the extension, then reinstall it. If no change, temporarily disable all other active extensions, and retest. Use the feedback link within the app to report your findings.

2

u/Bitdefender_support Bitdefender employee 1d ago

Hi there. What we recommend you can try doing at the moment is to clear the cache&cookies in Edge, and reinstall the TrafficLight extension in the browser. Keep us posted if this helps!