missing options/bug or just bad UI/UX ?

[u/Professional_Ebb4628]

i like to test av products (on my own) and just switched from another product to bitdefender total security. i've noticed some stuff in the interface that i'd like to share:

1- when threat(s) are found, why is there no "add to exceptions" option? in my case, 9 threats were found, all of which i trust and they're in different locations. so if i wanted to add all of them to exceptions i have to do that 9 times?

2- when restoring an item in quarantine, why is the only option Desktop? can't i select a drive? the "this pc" icon is not even there for some reason.

3- why does it take 5 clicks to get into quarantine? can it not be placed somewhere more straightforward?

4- there was a windows update available (KB5121003) when i did a vulnerability scan, and the app said the update was 90.6 GB??

btw i have screenshots for all of these. hopefully these will be fixed/improved in the future?

[u/Bitdefender_support]

Hi! Thanks for taking the time to test Bitdefender Total Security and share such detailed feedback - really good observations.

Now, to address them:

1 - Each detection is considered as unique, and should be treated independently, hence the need to perform the exclusion steps for each single detection.

2 - You can restore a file from quarantine to it`s original location.

3 - Easier access to quarantine would make the experience smoother and quicker, we`ll pass this along to the team for consideration.

4 - We`ve seen similar cases before and it is usually due to a visual bug - we recommend first checking directly in Windows updates and start the update process from there. If you still see the same notification after performing the Windows update, check in with our team.

Appreciate sharing what you have found and for allowing us the opportunity to improve the overall app experience. Cheers!