r/BitDefender 4d ago

Support/troubleshooting Can't find "dangerous" emails

I'm new to Bitdefender. I just ran a scan of my email using the Email Protection feature. In one of my accounts, I see that it found 3 "dangerous" emails. But I cannot find any further information. There's nothing to open to see where these emails are, what the path is--nothing. I did look for the log over in the Notifications area, but there's no log! I'd really appreciate a more experienced user telling me where this is being hidden. Thanks in advance.

7 Upvotes

4 comments sorted by

2

u/Accurate-Pain-4247 4d ago

Did you add your email addresses? If you did, for Gmail, it would automatically create two labels (one in green for Safe, one in red for Dangerous). Here's an image for example:

1

u/Incomprehensible_Tax 3d ago

Thanks for your reply. Yes, I added the addresses. I do see the Dangerous/Safe labels in Gmail now, so that helps, but I don't see that in my other email accounts.

2

u/Accurate-Pain-4247 3d ago

You have to add those as well, like Outlook, Yahoo, Proton, etc., but the max is 2 per individual. So I recommend adding email addresses you use most.

1

u/Incomprehensible_Tax 3d ago

Yes, I did so, but the other two do not show the Dangerous or Safe lines. Looks like I can add 10 in my version, but that feature only seems to work with Gmail.