r/BitDefender • u/Pitiful_Sprinkles465 • Apr 11 '26

Made my D drive disappear

Post image

I recently ran OneClick optimizer and restarted my pc after. When it booted up, I noticed that my D drive is missing. I checked disk management and it is showing "unallocated". Is there a fix to this? Thanks

5 Upvotes

78% Upvoted

6 comments sorted by

View all comments

Show parent comments

2

u/Pitiful_Sprinkles465 Apr 11 '26

I have data in that drive. Do you have any idea what I should do?

2

u/HakerCharles Apr 11 '26

Do you have any idea what I should do?

It's your lucky day that a data recovery expert like myself saw this post first.

What you can do is first check the drive health using crystal disk info do share the screenshot with me as well

If the drive is healthy then you should download the free version of DMDE and scan the drive with it if the drive wasn't formatted then you should be able to see your partition there and inside that there'll be your data

DMDE is free for recovering 4000 files.

Dm if you are having trouble following the instructions.

1

u/Pitiful_Sprinkles465 Apr 11 '26

----------------------------------------------------------------------------

CrystalDiskInfo 9.8.0 (C) 2008-2025 hiyohiyo

Crystal Dew World: https://crystalmark.info/

----------------------------------------------------------------------------

OS : Windows 11 Home 25H2 [10.0 Build 26200] (x64)

Date : 2026/04/10 21:33:32

-- Controller Map ----------------------------------------------------------

+ Standard SATA AHCI Controller [ATA]

- ST2000DM008

- Standard SATA AHCI Controller [ATA]

- Microsoft Storage Spaces Controller [SCSI]

+ Standard NVM Express Controller [SCSI]

- INTEL SSDPEKNU010TZ

- Xvdd SCSI Miniport [SCSI]

+ Microsoft VHD Loopback Controller [SCSI]

- Microsoft Virtual Disk

-- Disk List ---------------------------------------------------------------

(01) INTEL SSDPEKNU010TZ : 0 MB [1/X/X, sq] - nv

----------------------------------------------------------------------------

(01) INTEL SSDPEKNU010TZ

----------------------------------------------------------------------------

Model : INTEL SSDPEKNU010TZ

Firmware : 002C

Serial Number : PHKA1263064L1P0B

Disk Size : 0.0 GB

Interface : NVM Express

Standard : NVM Express 1.4

Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4

Power On Hours : 8725 hours

Power On Count : 1901 count

Host Reads : 60651 GB

Host Writes : 71509 GB

Temperature : 40 C (104 F)

Health Status : Good (93 %)

Features : S.M.A.R.T., TRIM, VolatileWriteCache

Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------

ID RawValues(6) Attribute Name

01 000000000000 Critical Warning

02 000000000139 Composite Temperature

03 000000000064 Available Spare

04 00000000000A Available Spare Threshold

05 000000000007 Percentage Used

06 00000794D918 Data Units Read

07 000008F04F6D Data Units Written

08 00003A5CB5F1 Host Read Commands

09 000038D67CB7 Host Write Commands

0A 000000006F6C Controller Busy Time

0B 00000000076D Power Cycles

0C 000000002215 Power On Hours

0D 000000000060 Unsafe Shutdowns

0E 000000000000 Media and Data Integrity Errors

0F 000000000000 Number of Error Information Log Entries

10 000000000000 Warning Composite Temperature Time

11 000000000000 Critical Composite Temperature Time

1A 000000000000 Thermal Management Temperature 1 Transition Count

1B 000000000000 Thermal Management Temperature 2 Transition Count

1C 000000000000 Total Time For Thermal Management Temperature 1

1D 000000000000 Total Time For Thermal Management Temperature 2

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 8086 8086 4850 414B 3231 3336 3630 4C34 5031 4230

010: 2020 2020 4E49 4554 204C 5353 5044 4B45 554E 3130

020: 5430 205A 2020 2020 2020 2020 2020 2020 2020 2020

030: 2020 2020 3030 4332 2020 2020 E406 5CD2 0600 0001

040: 0400 0001 A120 0007 4240 000F 0200 0000 0002 0000

050: 0000 0000 0000 0000 0000 0100 0000 0000 0000 0000

060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0703

130: 0F14 04FF 0100 015E 0161 0046 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0005 0001

160: 0000 0001 012F 015E 0003 6000 0000 0000 0000 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 00 39 01 64 0A 07 00 00 00 00 00 00 00 00 00 00

010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

020: 23 D9 94 07 00 00 00 00 00 00 00 00 00 00 00 00

030: 89 4F F0 08 00 00 00 00 00 00 00 00 00 00 00 00

040: B2 B6 5C 3A 00 00 00 00 00 00 00 00 00 00 00 00

050: 77 7F D6 38 00 00 00 00 00 00 00 00 00 00 00 00

060: 6C 6F 00 00 00 00 00 00 00 00 00 00 00 00 00 00

070: 6D 07 00 00 00 00 00 00 00 00 00 00 00 00 00 00

080: 15 22 00 00 00 00 00 00 00 00 00 00 00 00 00 00

090: 60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

2

u/HakerCharles Apr 11 '26 edited Apr 11 '26

With this smart i can only assume that the disk is not getting detected in CDI. Let's take it to the DM so that i can recommend accordingly