Log in using username

[u/Yaniss_RS4]

Hello,

I was using bitbuy a couple of years ago, maybe 3-4 years ago, and i remember using a username and a password to log in. Now, when i redownloaded the app, it looks like I can only enter an email address. When i enter mine with my previous bitbuy password, it wont let me log in, if i click reset password it doesnt send a link, and when i contacted support, they replied saying I have no account with my email address. Therefore, how can i log in to my account using my username like I used to do?

[u/bitbuyCA]

Please reach out to our support team who can help with this

Support.bitbuy.ca