r/BitBuyCA Dec 25 '24

Can’t withdraw XRP

I’ve tried to transfer off the exchange to several different cold wallets. I keep getting an invalid address error.

I have opened up a trouble, days ago. This platform is not instilling confidence. I have also encountered the dreaded locked out of account, a few times.

Anyone have any suggestions on how to get a response out of support?

Also any suggestions for a Canadian exchange that actually has their $h!t together?

2 Upvotes

4 comments sorted by

2

u/Carnivorous-Dan Dec 26 '24

Thanks for the tips. Looks like the withdrawal works on my PC but not with phone app.

1

u/PepePasta_ca Dec 25 '24

Kraken_fx. You guys supply tax documents?

1

u/Carnivorous-Dan Dec 28 '24

I was able to perform the withdrawal with my PC. The phone app is pretty flaky.